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    Business Development Manager - Richmond, United States - Myhoneycar

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    Description
    HoneyCar, the

    Sweetest

    way to grow your career
    About HoneyCar
    HoneyCar is an exciting tech-driven used vehicle dealer. We have four locations across Florida and Virginia, buying and selling thousands of used vehicles per year. We blend state-of-the-art technology with a process-driven human touch to deliver a unique car-buying experience. We are are a forward-thinking, disciplined, bold, and constantly improving company. Through transparent pricing and a seamless shopping experience, we do "Car Buying/Selling without The Sour".
    HoneyCar believes happy employees create happy customers and strives to be a "Best Company To Work For." If you're looking for an exciting opportunity to help build a company, learn new skills, and continually improve operations, this is the place for you

    Core Values:
    Growth Minded - People-Centered - We Own It - Driven For Success
    About the position
    As the BDC Manager, you will ensure customers experience

    The Sweetest Way To Buy or Sell Your Car

    by overseeing the CRM, coaching teams, and driving appointment production.

    The BDC Manager must be willing to follow a structured daily routine, implement processes, drive production, and coach and hold salespeople and BD Reps accountable.

    Benefits
    Daily training, coaching, and mentoring
    Access top-tier industry software
    401(k) Plan
    Medical/Vision/Dental Package
    Long & Short Term Benefits
    Life Insurance
    Paid Training
    Responsibilities
    Manage the production of internet leads

    Maintain and fix internet processes

    Train, coach, and lead teams

    Answer customer calls and establish follows-up with sales appointments.

    Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.

    Provide customers with initial product information and direct them to the appropriate dealership resources.

    Present initial financing options based on customer needs.

    Follow up with leads that are not ready to make an appointment or no-show.

    Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.

    Utilize CRM tracking system daily.

    Qualifications
    Prior automotive management experience

    Excellent teammate with a collaborative attitude and eagerness to improve

    Prompt and courteous demeanor

    Positive and hardworking personality

    Strong computer skills

    Valid driver's license

    Schedule
    5 Day work week
    Off Sundays

    We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    #J-18808-Ljbffr

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