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    Data Steward, Customer Domain - New York, United States - The Rockridge Group

    The Rockridge Group
    The Rockridge Group New York, United States

    6 days ago

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    Description

    Job Description

    Job DescriptionTITLE:Title: Data Steward, Customer Domain POSITION SUMMARY:The Client X Data Steward, Customer Domain will support the establishment of Client X's Data Governance policies, data procedures, and data definitions for the Customer data domain. With a main goal of improving Client X's Customer data quality, the Data Steward will:
    • Contribute to the establishment of data definitions for the Customer domain;
    • Develop and document Customer data processes, business rules, and workflows;
    • Participate in the Customer data cleansing process;
    • Ensure adherence to Customer data processes, business rules and workflows; and,
    • Build guidelines for the Customer data lifecycle, from initiation to activation.
    ESSENTIAL FUNCTIONS:
    • Working closely with the Sales Strategy, Analytics, and Operations team, serve as a subject matter expert in the establishment of Client X's Customer data policies, procedures, and data definitions.
    • Drive process improvement for all data quality core processes, enabling execution with simplicity, speed, quality and efficiency.
    • Maintain business dictionary and data quality at the application/database level.
    • Ensure compliance to data governance policies, using analytics and tools to identify areas of data non-compliance.
    • Serve as a liaison between business and functional Customer domains to ensure that data related business requirements are clearly defined, communicated, understood, and followed.
    • Provide guidance on data management best practices and where appropriate, escalate to the Data Owner.
    • Use strong data and analytic skills to identify gaps between Client X's current Customer data and the future data structure.
    • Develop a detailed data cleansing framework and plan for migrating historic data into the future data structure.
    • Oversee a team of resources to facilitate the cleansing of Client X's historic Customer data into the new data structure.
    • Collaborate with customer domain stakeholders to rationalize data needs and define authoritative sources of data.
    • Recommend changes to data governance policies and procedures when and where necessary to improve data governance quality.
    • Influence decisions with technical partners, internal teams, senior management, and external partners.
    • Develop high-performing team members and enhance department effectiveness through coaching and mentoring, in addition to building partner relationships internally and externally.
    • Develop an understanding and knowledge of key business functions related to specific data subject areas.
    • Understand the flow of customer data between systems.
    • Work with the larger analytics team to ensure data is accurate and consumable for end users.
    REPORTING:This position reports to Client X's Customer Data Owner, a Director in Sales Strategy, Analytics & Operations.MINIMUM QUALIFICATIONS:
    • Bachelor's degree required
    • Experience with Tibco EBX Application (or similar) a plus
    • 5-7 years of experience in establishing and maintaining data governance policies, procedures, and definitions
    • Proven ability to work independently to lead cross-functional projects to successful completion
    • Demonstrated ability to work remotely from direct manager and drive exceptional results
    • Ability to multitask, prioritize and meet deadlines
    • Strong business acumen, and excellent communication skills
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