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    Assistant Property Manager - Santa Barbara, United States - People's Self-Help Housing

    People's Self-Help Housing
    People's Self-Help Housing Santa Barbara, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionDescription:

    Essential Functions

    • Be an on-site presence while the Resident Manager is away from the office.
    • Answer the telephone and record accurate phone messages. Respond to incoming requests for materials (applications, maintenance request, etc.)
    • Handle on-site emergencies appropriately while on duty, by contacting vendors for emergency maintenance issues, and contacting appropriate law enforcement agencies for criminal activity.
    • While on duty, take maintenance requests that are not of an emergency nature for submittal to Resident Manager(s).
    • Assist tenants with issues brought to the office.
    • Report to Resident Manager(s) on any incidents, calls, and maintenance needs which occurred while on duty.
    • Other reasonably related business duties as assigned by Resident Manager(s) and/or Property Manager.
    • Assist with giving notices for inspections, attend inspections, and complete work orders.
    • Assist with the move-in, annual recertification, and interim recertification processes.
    • Keep the waiting list updated on Yardi.
    • Keep records, files, and office in order.
    • Respond in a timely manner to requests for information via phone or email.
    • Assist in conducting monthly resident events.
    • Assist with the monthly rent process.
    • Build positive relationships with residents and coworkers.
    Requirements:

    Skill & Knowledge Requirements

    • Must have strong communication skills, both verbally and in writing, Spanish language is required.
    • Must have strong listening and interpersonal skills.
    • Ability to manage confidential information in a sensitive manner.
    • Ability to maintain cultural sensitivity when working with the public and our staff.
    • Ability to type 45+ words per minute.
    • Ability to work independently, with minimum supervision.
    • Proven record of meeting deadlines and manages multiple priorities.
    • Strong understanding of the Microsoft Office Suite, program planning and creation of event and program materials (brochures, flyers, etc.)

    Experience Requirements

    • Previous experience in an office administration position and office setting
    • Property management experience is a plus

    Education Requirements

    • High school graduate or G.E.D.

    Physical Requirements

    May have to sit, stand, and/or walk for long period of time.

    May have to reach, squat, bend, and/or lift office-related objects.

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