Manager of IT Network - Hiram, United States - Insight Global

Description

Job Description

Our client is the nation's leading natural cheese packager seeking a Manager of IT Network & Communication Services to join their team.

As a Manager IT Network and Communication Services, you will play a critical role in designing and maintaining our client's complex network and communication infrastructure (including 10 networking sites to support their plants) to ensure low-latency, high-performance, and high-availability network systems.

Your role extends to developing both short-term and long-term plans for the integration and deployment of network infrastructure to support mission critical business initiatives.

You'll be responsible for upholding network security standards, maintaining network availability, and performance.

As a key member of our client's IT infrastructure and security team, you will also be responsible for driving the modernization of our client's network and communication services, adapting it to meet the evolving requirements of IT resilience.

You will lead initiatives to make the client's network more resilient, bulletproof, and planning for outages. More specifically, one priority for involves improving the overall OT security environment.

The environment has a decent security posture, but the organization needs to take further steps, possibility notice occurrence or patterns of outages and relocating, rearchitecting, or redesigning the network.

The second priority is new network hardening and network design for six of their plants to help the growing needs of the organization.

The third priority is telephone upgrades and deciphering between Zoom and Cisco for cameras, systems, conference rooms, etc.

You will need to be willing to roll up your sleeves and remain hands on while also providing strategic guidance.

Strong communication and team collaboration skills are important for the organization and for role the role as this also may require having difficult conversations with vendors, managing technical resources, etc.

Job Responsibilities

• Architecting and Designing: Develop comprehensive strategies to meet our client's LAN, WAN, WLAN, Wireless, SD-WAN, VPN, NAC, SIP, OT, and Zero Trust Network Architecture requirements.
• Technical Strategy Development: Collaborate with the Director of IT Infrastructure and Security to devise technical strategies and services for the network infrastructure (IT, OT/IoT). Establish tactical plans, projects, and objectives to achieve these goals.
• Configuration Standards: Define and enforce configuration rules and standards for network switches, wireless access points, routers, firewalls, and other devices to optimize performance, reliability, and security.
• Documentation and Guidelines: Create and maintain detailed documentation on network architecture diagrams, engineering guidelines, network segmentation designs (IT/OT), etc. to ensure consistent performance, reliability, and scalability of the network infrastructure.
• Capacity Planning: Conduct regular assessments to anticipate future network requirements and scalability needs. Establish standards for network sizing and equipment.
• Incident Management: Quickly diagnose and resolve network or telecommunications incidents (including those relate to OT environment) to minimize downtime and uphold uninterrupted business operations.
• Telecommunications Management: Oversee the corporate telecommunications network infrastructure, ensuring its efficiency and reliability.
• Voice and

Data Communication:
Lead the implementation and maintenance of voice and data communication networks. Develop expertise in various communication protocols.

• Performance Optimization: Identify and implement improvements to enhance network efficiency and reliability. Automate tasks and monitor their effectiveness to streamline operations.
• Cross-

Functional Collaboration:
Collaborate with other departments and project teams to deliver high-quality solutions that support business objectives.

• Project Management: Manage all network and communication projects, ensuring they are completed on time and within budget.
• Process Optimization: Identify and recommend improvements to enhance quality and service availability.
• Team Leadership: Recruit, manage, mentor, and develop highly skilled individuals to achieve departmental goals and objectives.
• Vendor Management: Assist Director of IT Infrastructure and Security in managing relationships with key vendors and service providers to ensure cost-effective delivery of services. Help IT Leadership team validate licensing agreements meet organizational needs and are budgeted effectively.
• Budget Management: Effectively communicate budgeting needs for our client's hardware, software, staff, and other resources related to network and communication infrastructure.
• Emergency Response: Coordinate on-call responsibilities and respond to emergency production issues promptly, including off-hours and weekends.
• Additional Responsibilities: Undertake any other duties assigned by the manager to support departmental objectives and organizational needs.
• All employees are expected to perform any assignment or job task according to the stated safety policies and procedures.
• All employees are expected to produce our products in a manner that exceeds the quality and value expectation of our customers and consumers by adhering to Good Manufacturing Practices, Policies and Procedures outlined in our Safe Quality Food Program.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

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Skills and Requirements

• 8+ years of IT Infrastructure experience with 4+ years leading a team
• Deep knowledge of network protocols, topologies, and architectures, with a focus on low-latency networks and proficiency in configuring and troubleshooting network devices, including routers, switches, and firewalls.
• Strong technical knowledge, skills, and experience in multiple of the following areas: o Cisco networking technologies (LAN / WAN / WLAN / VLAN)

o Routing protocols such as BGP & OSPF.

o Layer 3 designs, including VRRP, VRFs, and SDWAN

o Layer 2 designs, including VLANs, MST and RSTP.

o ACL's/Route maps/prefix lists, and objects

o Wireless Control Systems, Access Points, and 802.1x, PKI, EAP, TLS technologies

o VXLAN design, implementation, and support

o Network storage technologies and file system management.

• Skilled and experienced with systems change control.
• Linux and Microsoft SQL Server experience.
• Master's degree or CCNA or Certifications in Microsoft, Rockwell, VMWare, etc.
• Familiarity with the Cisco/Rockwell CPwE Guide.
• Manufacturing industry expertise (ideally food)
• Hands on experience in:

o Network engineering (routing, switching), monitoring, and analysis tools (such as SolarWinds) and automation such as Cisco, Juniper and/or Meraki.

o Server and desktop virtualization and ability to execute using VMWare solutions.

o Storage & SANs, using Fiber Channel, iSCSI, FCoE, & NFS.

o Windows Server Operating Systems up to and including

o Shop floor controls (Rockwell/AB PLCs) null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal employment opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to