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Customer Service Representative - San Diego, United States - Expeditors International
Description
**Customer Service Representative - Customs Brokerage**
1470 Exposition Way, San Diego, CA 92154, USA
Full-time
**Company Description**
Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
15,000 trained professionals
250+ locations worldwide
Fortune 500
Globally unified systems
**Job Description**
**Major Duties and Responsibilities**
Ensure smooth and timely customs process flow
Ensure accurate and timely data entry into our operational system
Track and Trace Custom files and reporting
Ensure accurate and timely client billing
Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customers instructions and expectations.
Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
Assist with verification of customs declaration information and the submission of such to the customs authority
Ensure compliance at all times to regulations
**Qualifications**
Customer Service: 6 months to 1 year experience and/or training; or equivalent combination of education and experience
Understanding of transportation documentation and terms is a plus
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Pro-active, strong organizational skills
Strong desire to learn
Good computer skills (Excel, Word, PowerPoint)
Fluent in English and Spanish
**Reporting Structure**
Customs Brokerage Lead Agent, Supervisor and Manager
Please apply prior to the deadline of August 31, 2021
**Additional Information**
Expeditors offers excellent benefits
We offer a position for 40 hours a week (fulltime).
You will be part of a professional/international, open, enthusiastic team and environment.
You will receive a personalized development plan with a diversity of training methods.
There will be career opportunities within the company (local, regional and globally).
There is an option to take part of our Employee Stock Purchase Plan.
We offer a diverse benefit package.
**Job Location**
Customer Service Representative - Customs Brokerage
1470 Exposition Way, San Diego, CA 92154, USA
Full-time