Customer Service Representative - San Diego, United States - Rayne Water Conditioning

Rayne Water Conditioning

Verified Company

San Diego, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Customer Service Representative

Rayne Water of San Diego is looking for a world-class Customer Service Representative and our goal is to hire a career-minded person that is looking to join our office support team.

We have a great team and are looking for another Customer Service Rep who will proudly represent our brand and create lifetime customers.

Rayne Water has been a leader in water conditioning equipment since 1928 offering the best in water softeners, conditioners and drinking water systems.

$18/hr

This is the perfect career for someone with phone experience in the service industry who has prior experience in a customer focused, administrative role.

If you are customer focused and solutions oriented, then this is the position for you

Responsibilities:

Accounts Receivables
Answer incoming customer phone calls, answer questions and resolve any product or service related issues for customers, occasionally follow up with customers to ensure complete satisfaction.
Take payments and maintain customer records by updating account information
Customer Service & multiline telephone experience preferred
Excellent written and verbal communication skills including helpfulness and patience in dealing with fellow employees, external customers, and vendors
Outstanding organizational and problem solving skills with the ability to prioritize tasks in a fast paced, fun working environment

Job Requirements:

Must be dependable and reliable
Experience handling high volume of calls in a service related industry.
Proficiency in Microsoft Office
Selfmotivated with an ability to learn quickly, work independently and think proactively
Strong attention to detail and work ethic (honesty and integrity are key for this position and to our organization)
Outstanding written and verbal communication skills
Positive, winning attitude and dedication to ensuring customer satisfaction
Advanced skills in organizing and time management
Ability to multitask
Knowledge of driving times within and around cities within the Rayne branch geography
Ability to adapt to any new situations as they arise.