Member Services Representative - San Diego County, CA, United States - YMCA of San Diego County

YMCA of San Diego County

Verified Company

San Diego County, CA, United States

1 hour ago

Posted by:

Mark Lane

beBee recruiter

Description

ID:

18604

Job Status:

Accepting Applications

Are you a driven, energetic individual ready to dive in to a great job?

Are you known for being friendly and positive?

Are you 18 or older?

Want to go to the

Gym & Pool for FREE
?

GROW YOUR CAREER AT OUR Y LOCATION BELOW
Border View Family YMCA

Afternoon (3:30pm 8:15pm) and Weekend availability required_

Y would I apply?

FREE Complete Gym Membership
FREE Workout Classes
FREE Pool Access
Work with Your Friends
Text them the link to this page now
Build Your Resume
Opportunities for Growth
Community Involvement
PART TIME Perks
Complimentary Y Membership
Paid Sick Leave
Paid Professional Development Opportunities

Sound good? (We think so, too) Here's what you would do:

Educate members that the YMCA is a non-profit charitable organization
Conduct member interviews with the intention of connecting members to membership and programs based on individual interests and goals
Monitor access to facility by ensuring members and participants checkin upon arrival to the facility
Answer all incoming phone calls in a courteous and timely manner; route incoming calls to appropriate departments and staff
Maintain working knowledge of branch and association programs in order to communicate and share information to members and participants
Greet, interview and tour future members using causedriven sales and engagement techniques
Conduct member engagement and conversion efforts for all membership inquiries and tours which did not result in a join

"OK, I'm sold" What do I need to qualify?

Must be 18 or older
6 months of sales and relationshipbuilding experience a plus
Passion, enthusiasm, and commitment to the mission and cause of the YMCA
An enthusiastic personality with the desire to serve members, volunteers, guests, participants and staff to create a culture of service within our centers
Strong interpersonal, verbal and written communication skills with the ability to relate effectively to diverse groups of people from all social and economic segments of the community
Ability to work as part of a team and develop harmonious relationships with staff, members, guests and volunteers
Conflict resolution skills, and ability to demonstrate sound judgment and initiative
Ability to effectively manage multiple tasks simultaneously with attention to detail
Possess basic math, grammar, and spelling skills to complete transactions
Bilingual Spanish/English preferred
CPR/AED and First Aid, both Adult and Infant/Child, certification required within 30 days of hire and must be from one of the following certifying organizations:
American Red Cross
American Heart Association
American Safety & Health Institute