Customer Service Representative - San Diego, United States - Destination Pet LLC

Destination Pet LLC

Verified Company

San Diego, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

**Welcome to Destination Pet. We are One Pack
- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry.

Join us**:

Why join the Destination Pet Family?

We are passionate about supporting our veterinary assistants and technicians and are committed to your continuing education and personal career development.

At our Destination Pet Hospitals, we are committed to equity, inclusion, and diversity and strive to be a place where a talented mix of people want to come, stay, and do their best work.

We support a work environment where you can focus on your career, happiness, and the patients you serve.

Some of the benefits we offer:
-
No Weekends:

-
No Nights:

Access to the people and financial resources of a large veterinary community
Growth & leadership opportunities
Career development programs
Veterinary Technology degree tuition support and scholarships
Medical, dental & vision insurance
Generous hospital discounts and product discounts
Employerpaid life, long

- and short-term disability insurance

Paid vacation and sick time
Pet Insurance
Boarding/Training/Grooming discounts
401(k)
Referral bonuses
Competitive wage

Why We Want You

As the face of Shelter Island Veterinary Hospital, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.

The CSR is the pivot around which the hospital operates and is responsible for:

Customer service functions, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for followups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Answering questions regarding products and services, including educating clients on general animal husbandry and nonmedical pet care.
Managing medical records, charts, reports, and correspondence.
Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.

Experience:

1+ years of experience in customer service in a veterinary setting.

The salary range for this position:

$ 18.00 to $ 20.00 hourly depending on experience.

We look forward to hearing from you

Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more.

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

_ Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer __Minorities/Women/Veterans/Disabled._