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    Client Resources Coordinator I - Glendale, United States - Catholic Charities of LA

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    Job Description

    Job Description

    Catholic Charities of Los Angeles, Inc. is one of the largest human services providers in California. The agency operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources they need to achieve greater self-reliance and stability in their lives.

    Glendale Community Service Center, a program of Catholic Charities of Los Angeles, Inc. is seeking a full-time Client Resources Coordinator to assist and support the daily operations of the program.

    Responsibilities:

    • Responsible for determining clients' eligibility for Agency programs or referral to government programs.
    • Interview and obtains background information from clients, initiates and processes casework, identifies applicants; needs and makes appropriate referrals for health, social and employment services.
    • Assist clients to complete and submit application forms for government and other social service agencies.
    • Provide support services to individuals residing in the community.
    • Perform some or all of the following functions: provides training on an individual basis for such skills as personal hygiene, clothing care, mobility, taking medicines, managing money, meal planning/preparation, etc.
    • Makes routine community contacts with such institutions as schools, medical facilities and social service departments.
    • May locate and make use of appropriate community resources for clients.
    • Assist with casework administration.
    • Coordinate and assists in the preparation of client mass orientations.
    • Assist in the scheduled mailing for screening interviews.
    • Assist higher-level coordinators in updating client contact logs, maintains necessary files and statistical information on clients.
    • Prepare reports and related analysis of data.
    • Input and transmits data.
    • Monitors participants; progress reports.
    • Maintain confidentiality of client information and records.

    Qualifications:

    • Associates Degree in social work, public administration or related field.
    • Six to twelve months of related experience
    • Excellent written, communication, public speaking, organizational and interpersonal skills.
    • Bilingual English/Armenian a plus
    • Ability to work as a positive, enthusiastic member of a team.
    • Proficiency in Microsoft Office
    • Requires frequent travel within the Region.


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