- Collaborates with vendors and third-party service providers to ensure the availability and procurement of necessary hardware, software, telephony, and infrastructure for multiple offices around the country.
- Serves as a primary point for technical issues, investigating and resolving incidents or problems promptly and effectively.
- Coordinates and oversees the MSP provider to assure successful delivery of services to company's employees.
- Installs and removes software from computers, networks, diagnoses and repairs technical issues, and plans, designs, implements and manages user networks.
- Installs or assists in installation of hardware and peripheral components, such as monitors, keyboards and printers on premises and for remote users.
- Develops and enforces IT support policies, procedures, and standards, ensuring compliance with security and data protection regulations.
- Collaborates with the management team to plan and execute IT projects related to support services, ensuring successful implementation and delivery.
- Identify opportunities for process improvements, automation, and the adoption of new technologies to enhance IT support services.
- Configure and maintain third-party systems, including creating users, maintaining data and structures, and developing custom reports and workflows.
- Nationwide travel comprises approximately 30% of the time to outside offices
- 5+ years of experience in IT Support management in a law firm environment.
- Knowledge and understanding of all relevant and current industry standards.
- Knowledge and understanding of best practices for service management.
- Service-oriented mentality with ability to provide excellent customer service.
- Ability to communicate effectively and professionally, orally and in writing.
- Familiarity with the legal industry and QuickBooks, HubSpot, Clio, Office 365, cVent, WealthCounsel is a plus.
- Experience required with Windows desktop operating systems.
- Experience required with Microsoft Office Application Suite (Excel/Word/PowerPoint/Outlook).
- Ability to effectively manage, organize and prioritize work in a fast-paced environment.
- Excellent problem-solving skills.
- Generous amounts of time away from work to promote a healthy work-life balance. We offer paid vacation to all full-time employees in addition to observing 10 holidays annually.
- A substantial benefit package for health insurance including Medical, Dental, Vision and Life insurance at no charge for the employee and make it available for your dependents to enroll for coverage.
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IT Support Manager
3 weeks ago
Haverhill Management, LLC Plantation, United StatesHaverhill Management is an innovative business process outsourcing company that specializes in law firm management nationwide. With decades of business management and strategic experience at the executive level, Haverhill's vast network of partners allow for the highest caliber o ...
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Managed Services Salesperson for On-site Support
3 weeks ago
A-V Services Inc. Fairfield, United StatesHere are the key responsibilities and qualifications: · **Sales Planning**: · - Develop and execute sales plans to achieve ambitious revenue goals for commercial onsite support solutions. · - Conduct thorough consultations with clients to understand their requirements and tailor ...
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Manager, Leave Support
1 week ago
Chewy Plantation, United StatesOur Opportunity: · Chewy is looking for a Manager of the Leaves Program who will own the internal case performance of all Leave of Absence and Accommodations (LOAA) cases for Chewy. Leave Programs include all leave processes defined by Chewy policy, Short-Term and Long-Term Disab ...
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Manager of Application Support
4 days ago
HomeServe USA Norwalk, United States**COMPANY OVERVIEW** · HomeServe USA Corp is a Great Place to Work, and while we're biased, we're not just saying that. We're proud to have been certified as a Great place to Work the last four years. What does HomeServe USA Corp do and what makes it so great? Well, we're glad yo ...
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IT Support Manager
3 weeks ago
Haverhill Management, LLC Plantation, United StatesJob Description · Job DescriptionHaverhill Management is an innovative business process outsourcing company that specializes in law firm management nationwide. With decades of business management and strategic experience at the executive level, Haverhill's vast network of partner ...
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Service Support Manager
4 weeks ago
Sunbelt Rentals Islip, United States**Join Our Team** · Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast f ...
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iCapital Greenwich, United StatesJob Description · Job DescriptioniCapital is powering the world's alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strate ...
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Sales Support Manager
2 weeks ago
Talnt Bronx, United States**Responsibilities**: · - Commercial Strategies and Pricing Oversight — Keep product pricing up to date in catalogues and ensure competitiveness. · - Product Catalogue Enhancement — Regularly add new items and update pricing and product details in the product catalogue. · - Sales ...
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Marketing Event Program Manager
3 weeks ago
American Red Cross Fairfield, United StatesBy joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?_ · Join us—Where your Career is a Force for Good · **Job Description** ...
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Project Coordinator, College of Arts
2 weeks ago
Fairfield University Fairfield, United StatesJob Description: · Title: Project Coordinator - College of Arts and Sciences · Reports to: Director of Operations and Budget Manager · Basic Functions: Assist the College of Arts and Sciences Dean's Office by providing administrative support with specialized projects; manages the ...
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Executive Assistant
2 weeks ago
Guardian Life Insurance Company Stamford, United StatesThe Executive Assistant will support the Head of Talent Management, Head of HR Service Delivery and Colleague Relations, Head of Enterprise HR Analytics & Optimization, and Head of Organizational Effectiveness and Learning. The role requires high emotional intelligence and interp ...
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Manager, Operations
3 weeks ago
Cohen Veterans Network Stamford, United StatesManager, Operations · **Experience** Experienced · **Location** Stamford, CT or Remote · **Area** Operations · **Business** Cohen Veterans Network, Inc. · **Status** Full Time - Exempt · **A Career with Cohen Veterans Network, Inc** · At Cohen Veterans Network, we seek to improve ...
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Financial Analyst
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Stamford Health Stamford, United StatesStamford Health is looking for a fulltime Financial Analyst to join the team. This is a Monday-Friday position. · This position is responsible for contract modeling as it pertains to the Health Systems managed care contracts along with maintaining databases and the requisite cont ...
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Desktop Support Specialist
3 weeks ago
Finn Dixon & Herling LLP Stamford, United States**Position Summary**: · **Job responsibilities/duties may include, but are not limited to**: · Technology Maintenance, Upgrades and Enhancements · - Installs, configures, and maintains an organization's local area network (LAN), wide area network (WAN), data communications networ ...
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Avp, Model Governance
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Manager, Security Risk Management
3 weeks ago
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HR Business Unit Partner
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Customer Support Technical Specialist
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Assitant Project Manager
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National Beverage Corp Plantation, United StatesOVERVIEW OF ROLE, RESPONSIBILITIES, SKILL EXPECTATIONS AND · **INTERACTION WITHIN THE ORGANIZATION**: · The primary responsibility of this position is to provide the company with information, insights, and formal communication skills regarding industry trends, customers, markets, ...
IT Support Manager - Plantation, United States - Haverhill Management, LLC
Description
Haverhill Management is an innovative business process outsourcing company that specializes in law firm management nationwide. With decades of business management and strategic experience at the executive level, Haverhill's vast network of partners allow for the highest caliber of outsourced marketing, sales, accounting, HR functions, tech support, and consulting. Haverhill functions to reduce its client law firms' workloads, save money, consult and strategize for business generation, and improve the overall client experience.
Haverhill is searching for an IT Support Manager. The ideal candidate will have experience in Help Desk environments and be well rounded in all areas of IT, networking, security, hardware, and software. As the IT Support Manager, you will be responsible for ensuring the smooth operation of our IT systems and delivering exceptional technical support to our employees and customers. We offer a competitive salary and benefits package. If you are enthusiastic about helping people, seeking a better work life balance, and highly motivated, then this is the right job for you.
Responsibilities:
Requirements:
Benefits:
NOTE: THIS POSITION IS BASED IN PLANTATION, FLORIDA AND IS NOT REMOTE.
Nationwide travel will be required.
IT Support Manager professionals in Stamford
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Andrew Snopkowski
Sr Manager - Pricing Analytics, Benjamin Moore
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Shanise Britton
People | Processes | Outcomes