- Support customers through break/fix issues, upgrades/deployments, integrations, and utilization
- Leverage your knowledge and experience to analyze customer environments and provide feedback on best practices
- Provide ad-hoc assistance to Customer Success Managers, Account Executives, and Professional Services
- Produce regular feedback to management for process and practice improvements
- Maintain current knowledge of the entire product portfolio
- 3+ years of experience working in a fast-paced IT Support Environment
- Working knowledge of VDI solutions (Citrix/VMware/AVD)
- Strong knowledge of Windows OS/Networking
- PowerShell/Scripting Experience
- Exceptional interpersonal and communication skill
- Attention to detail, accuracy, proactivity, and the ability to anticipate needs.
- Positive attitude and very customer-centric.
- Occasional International travel opportunities
- Previous experience working with / for SaaS companies
- Mac/Linux Familiarity
- SAML/SSO/MFA experience
- Additional languages other than English
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IT Support Specialist
Found in: Lensa US 4 C2 - 15 hours ago
MIPS Technologies San Jose, United StatesWe are seeking an IT Support Specialist. The ideal candidate will have a proven ability to implement and maintain MIPS's computer systems and networks with a team of other IT support personnel. They will also provide technical support to employees and ensure that all hardware and ...
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Support Specialist
Found in: ZipRecruiter Test10P US C2 - 3 days ago
Mental Health Systems, Inc. San Jose, United StatesJob Description · Job DescriptionMHS is a non-profit organization whose mission is to improve people's lives and instill hope by providing cost-effective community-based mental health, drug and alcohol recovery, and housing services. We continually seek new and improved ways of s ...
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Support Specialist
Found in: Lensa US 4 C2 - 6 days ago
Opyacare Santa Clara, United States**Opya, Inc.** · **Support Specialist** · **Santa Clara, CA - Full Time** · Job purpose Opyas mission is to help as many children and families impacted by autism as possible. We are looking for a mission-driven team member to be the Credentialing Coordinator for our multi-regi ...
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peer support specialist
Found in: MyJobHelper US C2 - 3 days ago
Telecare Corp. San Jose, CA , USA, United StatesWe have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. · Telecare's mission is to deliver excellent and effective behavioral health services th ...
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peer support specialist
Found in: MyJobHelper US C2 - 3 days ago
Telecare Corp. San Jose, CA , USA, United StatesWe have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. · Telecare's mission is to deliver excellent and effective behavioral health services th ...
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People Support Specialist
Found in: Lensa US 4 C2 - 5 days ago
F. Hoffmann-La Roche AG San Jose, United StatesRoche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding peoples varied h Support Specialist, Support, C ...
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Network Support Specialist
Found in: ZipRecruiter Standard US C2 - 5 hours ago
AMS San Jose, United StatesJob Description · Job DescriptionNetwork Support Specialist - Livermore, CA · We are currently searching for an experienced Network Support Specialist to join our technical Support team. The ideal candidate will have significant experience with WAN/LAN, VPN, Enterprise Wireless ...
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MSP Support Specialist
Found in: Lensa US 4 C2 - 6 days ago
InGenesis San Jose, United StatesInGenesis is seeking an MSP Support Specialist to work for our corporate office supporting our client in San Jose, CA. The MSP Support Specialist will be responsible for the onsite daily operational tasks in the delivery of Talent Solutions for InGenesis' Program Office. If you m ...
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Technical Support Specialist
Found in: Lensa US 4 C2 - 6 hours ago
Smartsheet San Jose, United StatesEnergized by solving problems and providing outstanding support? There's never been a better time to join Smartsheet As a Technical Support Specialist, you will report to one of our Support Team Managers and work with team members across the globe. Your responsibilities will incl ...
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Field Support Specialist
Found in: Lensa US 4 C2 - 4 days ago
RxSight, Inc. San Jose, United StatesRxSight is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world's first and only adjustable intraocular lens (IOL) that is customized after cataract surgery. The company's mission is to revolutionize the premium c ...
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Helpdesk Support Specialist
Found in: Appcast US C2 - 1 day ago
Ledgent Technology San Jose, United StatesJob Title: IT Helpdesk · Location: San Jose, CA · Contract · Responsibilities: · Performs computer hardware and software installations, maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment. · Operating, troubleshooting, and resolving issues wit ...
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Client Support Specialist
Found in: Appcast Linkedin GBL C2 - 3 hours ago
Strategic Staffing Solutions San Jose, United StatesCustomer Support – Wealth Management/Investments · San Jose, CA– 100% onsite - LOCAL APPLICANTS ONLY - NO CTC · 3 -6 months · W2 Rate - $26/hr – Start Date – June 17 · Requirements: · 2+ years of Brokerage and Client Services support experience, or equivalent · Ideal candidates ...
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MAC Support Specialist
Found in: Talent US C2 - 2 days ago
Tata Consultancy Services San Jose, United StatesSetup and configuration of all MAC OS system · Support Macs, PCs, IOS devices, network equipment, and related peripherals · Receive, coordinate, and resolve all daily incidents and requests via the ticketing system, ensuring strong communication and resolution SLAs are met. · Ass ...
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Customer Support Specialist
Found in: Ziprecruiter Test15 US C2 - 3 days ago
Ultimate Staffing Services San Jose, United StatesJob Description · Job DescriptionWe are seeking a Customer Support Specialist with a medical device client in North San Jose. This position is 100% onsite. This can be a temp-to-hire role. Hours are Monday - Friday 8:00 am - 5:00 pm. The ideal candidate will have prior customer s ...
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Helpdesk Support Specialist
Found in: Lensa US 4 C2 - 15 hours ago
Ledgent Technology & Engineering - Roth Staffing Companies L.p. San Jose, United StatesJob Title: IT HelpdeskLocation: San Jose, CAContractResponsibilities:Performs computer hardware and software installations, maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment.Operating, troubleshooting, and resolving issues with the Windows 10 ...
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Helpdesk Support Specialist
Found in: Lensa US 4 C2 - 1 day ago
LEDGENT Technology & Engineering - Roth Staffing Companies, L.P. San Jose, United StatesJob Title: · IT Helpdesk · Location: · San Jose, CA · Contract · Responsibilities: · Performs computer hardware and software installations, maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment. · Operating, troubleshooting, and resolving issue ...
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Commodity Support Specialist
Found in: Lensa US 4 C2 - 5 days ago
eTeam San Jose, United StatesTechnical Sourcing Processes: Analyze list of identified commodities such as Cables, Cable assemblies, Mechanical tools, Lab equipment and create a second sourcing plan per inputs from Client · Coordinate RFIs, RFPs, RFQs with suppliers · Work cross-functionally to resolve suppli ...
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Accounting Support Specialist
Found in: ZipRecruiter Test10S US C2 - 7 hours ago
Milpitas Christian School San Jose, United StatesJob Description · Job DescriptionPOSITION SUMMARYThe Accounting Support Specialist, under the direction of the Accountant, will be responsible for providing support to the Business Office. Their responsibilities include, but are not limited to, accounts receivable, financial reco ...
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Business Support Specialist
Found in: beBee S2 US - 2 days ago
Black & Veatch Family of Companies San Jose, United StatesWe believe real value is powered by the unique skills and experiences of our professionals. The interchange of ideas from a diverse group of people gives our teams an expanded perspective and the ability to find better solutions for our clients. · Req Id : 102563 · Job Title : ...
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Customer Support Specialist AMER
Found in: Lensa US 4 C2 - 6 days ago
CloudPay San Jose, United StatesJan 24, 2022 9:00:32 AM **Customer Support Specialist AMER | San Jose, CR** · CloudPay is looking for a reliable Tier 1 Support Specialist to provide customer support to the Americas internal Payroll & Implementation teams, along with our global Client base. The primary focus wi ...
Tier 2 IT/Customer Support Specialist - San Jose, United States - Kavaliro
Description
Our client is seeking a Tier 2 IT/Customer Support Specialist for a remote, direct hire opportunity.The Tier 2 IT/Customer Support Specialist will need deep EUC experience
The primary responsibilities of our Global Customer Support team are to assist customers and prospects with troubleshooting and remediating issues in implementing our suite of applications.The GCS engineers engage with customers and prospects via chat, e-mail, and remote sessions to resolve issues and deploy solutions to help our customers realize our software suite's full potential.GCS Engineers work closely with the Customer Success team to ensure our customers are receiving the greatest value from their investment.
WHAT OUR CLIENT IS LOOKING FOR:
GCS Engineers are experienced IT Professionals who are deeply knowledgeable in IT Operations. Theyare seeking strong communicators and collaborative team players. People who excel in this role, love solving puzzles and see themselves as lifelong learners, strive to go the extra mile, and aren't afraid to take initiative. You must be highly organized and be able to define priorities and quickly respond to customers.
DUTIES: