- Ticket Management: Properly prioritize and maintain consistency across tickets assigned to you along with the department's overall queue. Adhere to all SOPs on a consistent basis.
- Systems administration: Review diagnostics and assess the functionality and efficiency of systems. Implement security measures. Audit system behavior and monitor firewalls to protect information. Uphold Cybersecurity protocols. Perform updates, installations, and migrations. Maintain disaster recovery systems and perform regular audits to ensure all pieces are in place in case of a disaster.
- Collaboration: Interact with all departments including client's internal IT departmentwhen appropriate to gather information, provide feedback regarding workflows, and perform knowledge transfers.
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Palomar College San Marcos, United StatesPlease see Special Instructions for more details. · **Posting Details**: · - Position Information**Position Title** · - Instructional Support Specialist - Trades (Auto Tech) · **Department** · - Trade and Industry Department · **Location** · - San Marcos · **Full or Part Time** · ...
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IT Support Specialist
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YMCA of San Diego County San Diego County, CA, United StatesID: · **18487** · - Job Status: · **Accepting Applications** · **At the Y, it's more than a job - it's bettering our community.** · **Ready to join us?** · **Y our non-profit organization?** · - Complimentary Y Membership for the entire family · - Opportunities for Professional G ...
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Blue Summit Technologies, Inc. Solana Beach, United States**About Blue Summit** · Blue Summit is dynamic group of people who love and live technology. We share our knowledge and skills with companies across the globe. Through our team we provide specialized security solutions, IT Services, consulting, timekeeping and expertise to our cl ...
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Veterans Village of San Diego San Diego, United States**WE WANT YOU ON OUR TEAM** · VETERANS VILLAGE OF SAN DIEGO has been serving veterans for over 40 years. It takes determination and commitment to overcome the challenges of homelessness and chemical dependency, and we are here to serve those who have graciously served us - our VE ...
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Boyce's Roofing & Repair Oceanside, United States**JOB SUMMARY** · **DUTIES** · - Assist in managing customer accounts, scheduling, permits, invoicing, etc. · - Assist in resolving customer inquiries and issues · - Maintain accurate records in our CRM (AccuLynx) · - Office support as needed · - Assist with data entry · - Commun ...
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Customer Support Specialist
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Desktop Support Specialist
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California State University San Diego, United States**Job no**: 538872 · **Work type**: Staff · **Location**: San Diego · **Categories**: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology, On-site (work in-person at business location) · **Position Summary** · The Desktop Support ...
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Harris & Associates San Diego, United States**Harris **is a 100% employee-owned company focused on solving today's complex challenges in planning, design, and construction of public infrastructure. Our offices and project sites span the West Coast in California, Nevada, and Washington with a staff of over 260 employee-owne ...
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Forward Slope Inc. San Diego, United StatesForward Slope, Inc. (FSI) is seeking a User Support Specialist to provide content management, technical, and end-user support for users of the US Navy's PEO MLB Logistics IT Services (LOG IT) Integration and Infrastructure (I&I) program. This is an onsite position located in San ...
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Laboratory Support Specialist
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Mentor Technical Group San Diego, United StatesMentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, ...
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St. Paul's Senior Services San Diego, United StatesSan Diego's St. Paul's PACE program (Program of All-Inclusive Care for the Elderly). This innovative program is for individuals 55 years or older, who are living with chronic illness, or disabilities and need coordinated medical care to continue living as independently as possibl ...
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IT Systems Support Specialist
2 weeks ago
Solomon Page San Marcos, United StatesOur client, a San Diego-based automotive manufacturing organization, is seeking a talented IT Systems Support Specialist to add to their team. This position operates onsite in San Marcos, CA. · Responsibilities:Provide computer, telecom, and technical support for Business Operati ...
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IT Systems Support Specialist
2 weeks ago
Solomon Page San Marcos, United StatesOur client, a San Diego-based automotive manufacturing organization, is seeking a talented IT Systems Support Specialist to add to their team. This position operates onsite in San Marcos, CA. · Responsibilities: · Provide computer, telecom, and technical support for Business Oper ...
Software Support IT Specialist - San Marcos, United States - ChiroTouch
Description
Our Company:
At PracticeTek, we believe healthcare should be easy for providers, accessible for patients, and simple for everyone involved.
PracticeTek was established by healthcare professionals and entrepreneurs who share a common goal: Deliver seamless, high-quality, on-demand healthcare, free of the confusing limitations of traditional technological platforms.
PracticeTek is a collection of innovative software companies working together to make healthcare easier, and more accessible, for everyone. We deliver robust software solutions that support practitioners, and foster exceptional patient experiences, contributing to the growth of healthcare clinics specializing in chiropractic, dental, orthodontics, optometry, and multi-discipline therapy.
Magic Touch is a technology company that provides software solutions tailored exclusively for dental lab manufacturers. The company's software is designed to help manufacturers streamline their operations, manage inventory, track sales, and enhance customer relationships. With a focus on innovation and customer satisfaction, Magic Touch is a trusted partner for dental manufacturers of all sizes. If you are passionate about technology and the dental industry, Seamlessly Efficient may be the right place for you.
The Customer Support Department:
The Customer Support department provides excellent customer service to all customers calling in by ensuring customers' needs are met and by going above and beyond their expectations. The department is team-oriented, customer-focused environment in a setting where innovation, collaboration, and integrity are rewarded.
The Career Opportunity:
Software Support IT Specialist provides excellent customer service to all clients calling in as well as maintains and improves the technical systems of the company to ensure all have the technology needed to complete their work. They maintain and ensure the company's important files and information remain safe and intact by ensuring customers' needs are met and by going above and beyond their expectations. They consistently collaborate with cross-functional teams to design, review, and implement new systems solutions to stay on the cutting edge of all technological aspects as they pertain to the business.
The position is based in San Marcos, CA, and is an onsite position.
Areas of Accountability:
The Software Support IT Specialist has responsibility for the following outcomes:
Minimum Education:
IS Certification, AA or Bachelor's Degree
Experience:
Windows: 10 years (Preferred)
CRM software: 5 years (Preferred)
Technical support: 5 years (Preferred)
Microsoft Windows Server: 5 years (Preferred)
At Magic Touch (part of the PracticeTek family of companies) we carefully consider a wide range of compensation factors to determine our offers of employment. This includes internal and external market factors as well as your individual experience and skills. These considerations can cause compensation to vary but we reasonably expect to pay between $60,750 - $126,100for this position.
PracticeTek is an Equal Opportunity Employer that values employees with a broad cross-cultural perspective. We strive to create an inclusive environment, empower employees, and embrace diversity. We encourage everyone to respond. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, citizenship status, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state, or local law.
Software Support IT Specialist professionals in San Marcos
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Lindsey Williams
Private tutor/home teacher/dyslexia specialist