- Coordinates the start-up of new programs, product implementation plan and schedule. Monitors loading of BOMs, standards, and orders into the ERP system.
- Acts as the customer liaison to communicate and help resolve all issues and avoid escalation and complaints.
- Maintains positive relationships with internal and external customers.
- Responsible for driving and monitoring the revenue, account management, profitability of programs, inventory levels, and on-time shipment.
- Interfaces with CFT team to ensure manufacturing, material requirements, and associates costs are met as required by contract.
- Provide customers with status updates.
- Interfaces with production control to monitor the release of all manufacturing kits.
- Coordinates the cut-in of all engineering changes, determines the cost impact and the informs the customer.
- Ensure proper resolution of customer-related accounting issues.
- Works with purchasing for material cost and with manufacturing engineering for labor.
- Coordinates quoting activities, pricing review, and problem resolution business issue resolution (RMA, PPV, A/R. and E&O material) for assigned customers.
- Shall have the responsibilities and authority to ensure customer requirements are met.
- Bachelors degree or level of knowledge that would be normally obtained of a bachelors degree.
- 4+ years experience in similar positions in the EMS industry preferred.
- Experience working with CFT of manufacturing, engineering, supply chain, and finance to drive towards results.
- Strong verbal & written communication
- Negotiation
- Customer orientation
- Self-motived
- Problem solving
- Prioritization and organization
- Presentation
- Knowledge of ERP system, SAP (or equivalent) preferred.
- Proficiency in MS office (Word, Excel, and PowerPoint)
- Manufacturing process, schedules, and scheduling requirements, and SCM.
- ESD awareness
- ISO awareness
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Program Manager - Fremont, United States - Universal Scientific Industrial Co., Ltd.
Description
USI/Asteelflash is actively looking for a talented Program Manager to join our leadership team here in Fremont, CA.
This ideal candidate will serve as the focal point for all communication with assigned customers regrading schedules, quotations, and engineering issues. This individual should be able to foresee any problems related to the completion of a project and act in a timely manner to mitigate any issues. As well as monitor the profitability for all assigned customer programs.
RESPONSIBILITIES:
MINIMUM QUALIFICATIONS:
SOFT SKILLS:
TECHNICAL SKILLS:
The expected base salary range for this position, if filled in California, is $90,000-$115,000 annually, dependent on specific skills and work experience.
To formally apply for this position, please submit your resume to
Please refer to REQ# R when submitting your resume.
