Jobs
>
Los Angeles

    Senior Client Partner - Los Angeles, United States - ATTN:

    ATTN:
    ATTN: Los Angeles, United States

    1 week ago

    Default job background
    Full time
    Description
    Who We Are:

    We're a full-service creative shop born out of ATTN:'s purpose-driven mission to bring attention to the things that matter. We exist to build brands for the attention era. We accelerate growth for brands, putting them at the center of culture so they become the center of attention. We are a diverse group of entrepreneurial spirits, creative minds and makers and we're lucky enough to work with some of the world's most innovative brands and culturally connected brands.

    What We Are Looking For:

    The Senior Client Partner is responsible for the client satisfaction of their accounts across the creative agency. In this role, strategic leadership is imperative to the successful execution of ATTN:'s consultancy and campaigns efforts. The Sr. CP will succeed by working cross-functionally with all departments spanning creative, strategy, production, and media; developing excellent client relationships and maintaining workflows; and ultimately, delivering excellent work that exceeds client expectations.

    Responsibilities:

    Account Management - 80%
    • Provide value to mid-to-senior level clients, successfully navigating client fires, providing strategic guidance and thought-leadership, and making a positive impact on renewal business
    • Guide communication with clients to ensure campaigns are meeting both brand and ATTN goals
    • Strengthen and own client and partner agency relationships and ensure direct reports map well to the client set
    • Keep a constant pulse on industry trends, latest paid offerings, and social platform capabilities
    • Ensure all publisher co-branded campaigns are moving through their lifecycle efficiently, while supporting the team in navigating client relationships and communication along the way, including expertly solving any conflicts internally and externally
    • Actively engage the Executive Director, Client Services and ATTN leadership to identify growth opportunities
    Management & Professional Development - 10%
    • Manage and mentor more junior client services members, ensuring the success of their client relationships and personal growth
    • Lead by example and ensure cross-functional teams are valued for their wins and coached through their losses
    • Juggle each team members' unique strengths and/or weaknesses; consistently providing learning & development opportunities while prioritizing top-notch client service on high-touch business
    • Delegate appropriately, knowing when to let other team members lead client initiatives and when to step in at a moment's notice to redirect
    Strategy and Reporting - 10%
    • Responsible for supporting department heads in tracking client and financial health utilizing tools like Asana and Harvest to layer into custom burn reports, team forecasting, etc. Translate this intel into action with clients to course correct, as needed
    • Identify trends in performance and make strategic recommendations internally and with clients to improve the work and meet client KPIs
    • Partner with clients to continually measure success and make executive decisions in up-leveling performance, wherever possible. Coach direct reports and level-up their reporting storytelling chops in order to prove success to all clients
    Who You Are:
    • 7+ years of experience in client services at a creative agency, with a proven track record of success across both AOR and project-based business in a variety of categories
    • Deep and current experience in social media across both paid and organic strategies. Fluency in social KPIs, influencers strategies and platform and audience capabilities to drive meaningful conversations with clients to net success
    • Comfortability managing up to executive leadership and co-owning senior client relationships on high profile accounts
    • Experience developing competitive analysis, case studies, social playbooks and other strategic materials to drive current and new business forward
    • Ability to effectively lead client business while supporting others to do the same, continually shifting focus to meet ever-changing demands across the agency business
    • Live and breathe ATTN:'s four main values daily: We Check Our Ego, We Focus on Solutions, We Stay Ahead of the Curve, We Own It
    Compensation:

    The salary range for this position is $150,000-170,000. Compensation is based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors. We welcome direct conversations with each candidate about compensation in all of our initial calls.

    This is a contract role for one year. This position must be based in California with preference given to Los Angeles. If based in Los Angeles, this will be a hybrid role with at least two days in office.

    Our Commitment to Inclusion & Diversity:

    As an Equal Opportunity Employer, ATTN: is committed to building and fostering a workplace of diversity and employee inclusion. ATTN: does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.
  • Slalom Consulting

    Client Partner

    1 week ago

    Slalom Consulting Los Angeles, United States

    **Who You'll Work With** · At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future—and get there. Slalom Los Angeles is se ...

  • Feels Like

    Client Partner

    1 week ago

    Feels Like Los Angeles, United States

    is a brand-new, 25-year-old digital design and innovation studio born out of . · Feels Like creates interfaces that do and feel more, for some of the pickiest brands in the world including tech and luxury brands like Google, LVMH, Airbnb and Moncler. Feels Like sets out with a bo ...

  • Bristlecone

    Client Partner

    5 days ago

    Bristlecone Los Angeles, United States

    The client partner is a critical role within Bristlecone, responsible for managing a portfolio of high growth accounts. This is a consultative sales role focused on account strategy, revenue growth, innovative solutioning and CSAT. · Essential requirements and skills: · • At le ...

  • Recurrent Ventures

    Client Partner

    5 days ago

    Recurrent Ventures Los Angeles, United States

    Recurrent Ventures is an innovative digital media company that is challenging the media landscape with its proprietary approach. Its best-in-class brands like Popular Science, Domino, Outdoor Life, The Drive, Donut, Dwell, Task & Purpose, and more, engage a combined audience of m ...

  • Infosys

    Client Partner

    1 week ago

    Infosys Los Angeles, United States

    Infosys · is seeking a · Client Partner · in · Healthcare . The person will lead all client interfaces within the assigned account scope and along with the Senior Client Partner / Group Managers build an account plan for the client management. Usually, the Client Partner hand ...

  • Recurrent Ventures

    Client Partner

    4 days ago

    Recurrent Ventures Los Angeles, United States

    Recurrent Ventures is an innovative digital media company that is challenging the media landscape with its proprietary approach. Its best-in-class brands like Popular Science, Domino, Outdoor Life, The Drive, Donut, Dwell, Task & Purpose, and more, engage a combined audience of m ...

  • Infosys

    Client Partner

    3 days ago

    Infosys Los Angeles, United States

    Job descriptionInfosys is seeking a Client Partner in Healthcare. The person will lead all client interfaces within the assigned account scope and along with the Senior Client Partner/Group Managers build an account plan for the client management. Usually, the Client Partner hand ...

  • Tredence

    Client Partner

    2 hours ago

    Tredence Los Angeles, United States

    About Tredence · Tredence is a global analytics services and solutions company. Our capabilities range from Data Visualization, Data Management to Advanced analytics, Big Data and Machine Learning. Our uniqueness is in bringing the right mix of technology and business analytics t ...

  • Slalom

    Client Partner

    1 week ago

    Slalom Los Angeles, United States

    Who You'll Work With · At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there. Slalom Los Angeles is seeki ...

  • Persistent Systems LLC (New York)

    Client Partner

    2 weeks ago

    Persistent Systems LLC (New York) Los Angeles, United States

    About Persistent: · We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our ...

  • Infosys

    Client Partner

    5 days ago

    Infosys Los Angeles, United States

    Infosys is seeking a Client Partner in Healthcare . The person will lead all client interfaces within the assigned account scope and along with the Senior Client Partner / Group Managers build an account plan for the client management. Usually, the Client Partner handles a single ...

  • Slalom

    Client Partner

    2 days ago

    Slalom Los Angeles, United States

    Who You'll Work With · At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there. Slalom Los Angeles is seeki ...

  • Intelliswift Software Inc

    Client Partner

    23 hours ago

    Intelliswift Software Inc Los Angeles, United States

    Role Overview:The Client Partner will identify and pursue sales opportunities/strategies for our projects and solutions, with our Product and Platform Engineering, Data Management and Analytics, and Digital Enterprises.Responsibilities:Contribute to revenue generation team respon ...

  • Capgemini Engineering

    Client Partner

    5 days ago

    Capgemini Engineering Los Angeles, United States

    Account Executive - Semiconductor · Location: Santa Clara, CA - must be willing to go onsite ~3days/week · Our Sales team represents Capgemini, a true leader in global commerce services, and continues to build on our reputation for quality, transparency, and trust that we've cu ...

  • Intelliswift Software Inc

    Client Partner

    2 days ago

    Intelliswift Software Inc Los Angeles, United States

    Role Overview: · The Client Partner will identify and pursue sales opportunities/strategies for our projects and solutions, with our Product and Platform Engineering, Data Management and Analytics, and Digital Enterprises. · Responsibilities: · Contribute to revenue generation t ...

  • Cognizant North America

    Client Partner

    2 weeks ago

    Cognizant North America Los Angeles, United States

    Health Life Sciences: Client Partner ( SoCal - Southern California)Location: SoCal - Southern California - (must reside within driving distance of the OC, San Diego, or Los Angeles area). Local candidates pleaseAbout CognizantCognizant (Nasdaq-100: CTSH) is one of the world's lea ...

  • Slalom

    Client Partner

    2 weeks ago

    Slalom Los Angeles, United States

    Who You'll Work WithAt Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there. Slalom Los Angeles is seeking a ...

  • Slalom

    Client Partner

    1 week ago

    Slalom Los Angeles, United States

    Who You'll Work With · At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there. Slalom Los Angeles is seeki ...

  • Cognizant North America

    Client Partner

    2 weeks ago

    Cognizant North America Los Angeles, United States

    Health Life Sciences: · Client Partner ( · SoCal - Southern California) · Location: SoCal - Southern California - (must reside within driving distance of the OC, San Diego, or Los Angeles area). Local candidates please · About Cognizant · Cognizant (Nasdaq-100: CTSH) is one ...

  • Cognizant Technology Solutions

    Client Partner

    1 week ago

    Cognizant Technology Solutions Los Angeles, United States OTHER

    Health Life Sciences: Client Partner (SoCal - Southern California) · Location: SoCal - Southern California - (must reside within driving distance of the OC, San Diego, or Los Angeles area). Local candidates please · About Cognizant · Cognizant (Nasdaq-100: CTSH) is one of the wor ...