Jobs
>
Gaithersburg

    Yardi Implementation and Support Administrator - Gaithersburg, United States - Edgewood Management

    Edgewood Management
    Edgewood Management Gaithersburg, United States

    1 week ago

    Default job background
    Full time
    Description

    Yardi Implementation and Support Administrator

    POSITION SUMMARY

    The Yardi Implementation and Support Administrator will lead the migration of our Property Management software to the Yardi platform. This role will be the in-house expert who will guide the implementation of the Yardi software in phases, aligned with the Yardi implementation team and the specialists/consultants, to ensure a smooth and effective implementation of the company's properties to the new software platform. Upon transitioning properties in phases, this role will also serve as the system administrator (access, logins, passwords, troubleshooting, etc.) and lead/facilitate system user training across the company.

    PRIMARY/ESSENTIAL DUTIES AND RESPONSIBILITIES

    Yardi Migration and Implementation

  • Serve as primary point of contact and technical project lead to migrate to Yardi platform.
  • Work with other departments to test and implement new Yardi modules.
  • Will use sound project management skills to ensure project stays on track and implementation milestone objectives are met.

    • Support and Administration

  • Provide technical support to users of the Yardi products including Voyager Affordable, RentCafe, Procure to Pay, and more via our Zendesk ticketing system.
  • Create and maintain users, manage permissions and property assignments, scheduled reports, custom menus and workflows.
  • Assist with onboarding new properties and associated setup as part of the transition team.
  • Serve as the first point of contact for clients experiencing Yardi software-related problems, guiding them through problem identification, resolution, and prevention.
  • Serve as the escalation point and liaison for Yardi support; collaborate with other team members and Yardi Client support to resolve complex technical issues promptly.
  • Track and review performance data of various Yardi modules to identify trends and issues and develop improvement plans.
  • Work with vendors to establish and maintain Yardi data exchange.

    • Training

  • Participates in, and serves as a facilitator and subject matter expert, in ensuring all system users are trained and capable of performing required job tasks within the Yardi system. This includes new hire and onboarding training, support for staff at new-hire orientation, development of training guides and curriculum/course materials, training of current staff who are or will be users of the system, etc.
  • Analyze support tickets and work with department heads to create opportunities for additional training and continuous education.
  • Identify and streamline processes and work with other departments to implement.
  • Strong organizational, multi-tasking and time management skills with excellent attention to detail. Adept at owning projects and tasks, managing deliverables to meet deadlines, connecting with people and facilitating effective collaboration to achieve successful outcomes.

    • REQUIRED MINIMUM QUALIFICATIONS

  • Advanced experience as a Yardi user including Voyager Affordable, RentCafe, Procure to Pay, and other system applications/features.
  • Experience in serving as a subject matter expert with the Yardi system, with demonstrated capability in handling/managing/resolving software system access, new property set-up, new user set-up and permissions, ad-hoc and scheduled report generation, custom menus, workflow creation, etc.
  • Prior experience in leading a software implementation effort from beginning to successful completion. Yardi software implementation experience strongly preferred. Capable of rallying positive support for achieving project milestones, managing and collaborating with stakeholders, both inside and outside of the company, to stay on-track and on-schedule with tact and professionalism.
  • Capable of training employees in all operational aspects of Yardi. Comfortable presenting the subject matter one-on-one, to small groups in-person in a classroom setting, on-line via virtual/web-based training, etc.
  • Must be an excellent communicator (verbally/spoken and written) in English with excellent grammar and sentence structure.
  • Must have advanced Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.) as well as Yardi (as described above). Prior experience with other residential multi-family property management systems (e.g. RealPage/OneSite).

    • WORK ENVIRONMENT

    The role will be primarily based at the company's corporate offices in Gaithersburg, MD and the work environment is predominantly an office/clerical. Primary office hours are Monday-Friday from 8:30-5:30; schedule may shift to start earlier, end later, or involve weekend work based on business needs, workload, and other factors. 3-days/week in-office with 2-day/week remote telework.

    While performing the duties of this job, the employee is regularly required to read, write, talk and hear. The employee frequently is required to sit; use hands/fingers to handle or feel (e.g. type); and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20+ pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Must have reliable transportation and ability to meet attendance/punctuality requirements and to facilitate on-site visits to properties (5-10% travel estimated).

    About Us

    Edgewood Management Corporation is at the forefront of the multifamily residential market, managing and supporting a diverse portfolio of over 16,000+ apartment units across 8 states and the District of Columbia. With a rich history in both affordable and market-rate housing, we have garnered recognition from the National Affordable Housing Management Association (NAHMA) and the National Multi-Housing Council (NMHC). We provide a comprehensive suite of real estate management, compliance/leasing, and commercial cleaning services, focusing on innovative solutions and the complete spectrum of property asset management including operations, administration, finance, marketing, compliance, and training.

    We pride ourselves on offering a competitive salary and extensive, market-competitive health and welfare benefits including:
  • Medical, Dental & Vision Insurance
  • Paid Vacation & Holiday & Personal/ Sick Leave
  • Company Paid Life and AD&D Insurance
  • Company Paid Short-Term and Long-term Disability
  • Supplemental Life Insurance
  • Dependent Supplemental Life Insurance
  • Financial Planning
  • Retirement Savings Plan with company matching
  • Company outings and events
  • Project Enhancement Corporation (PEC)

    Administrative Support Specialist Ehss-80

    1 week ago

    Project Enhancement Corporation (PEC) Germantown, United States

    Located in Germantown, MD Project Enhancement Corporation (PEC) is a technical services business focused on providing Project Management and specialized consulting services in the areas of nuclear safety, worker safety and health, quality assurance, environment as well as materia ...

  • IMPYRIAN

    Administrative Support

    2 days ago

    IMPYRIAN Alexandria, United States

    **COMPANY OVERVIEW** · At Impyrian, our commitment to excellence, client-centric approach, and deep industry expertise set us apart. We strive to be a trusted partner for organizations seeking to embrace digital transformation, bolster cybersecurity, streamline operations, levera ...

  • Earth Resources Technology, Inc

    Administrative Support Specialist

    2 days ago

    Earth Resources Technology, Inc Silver Spring, United States

    ERT is seeking an Administrative Support Specialist to support our customers at the NOAA Office of Education (OEd). This is an on-site position located at NOAA's Silver Spring facility. · The NOAA OEd manages 300 student scholars per year in NOAA's undergraduate scholarship progr ...

  • US Small Business Administration

    Administrative Support Specialist

    4 days ago

    US Small Business Administration Herndon, United States

    **Duties**: · As an Administrative Support Specialist at the GS-0301-9, some of your typical work assignments may include: · - Coordinate travel plans and reviews routine travel vouchers and audits travel voucher files for accuracy and adherence to agency and federal policies. · ...

  • US SBA

    Administrative Support Specialist

    4 days ago

    US SBA Herndon, United States

    You will serve as an Administrative Support Specialist for the Small Business Administration (SBA), Office of Capital Access (OCA), Disaster Administrative Services Division (DASD), Administrative Services Center (ASC). You will perform duties related to travel, time and attendan ...

  • Imagineeer

    Administrative Support Specialist

    1 week ago

    Imagineeer Washington, United States

    About the Company: · Imagineeer is leading the charge in data transformation, impacting sectors from healthcare to government operations, green energy, supply chain, and sports. Leveraging cutting-edge technologies like AI, post-quantum security, and blockchain, we empower decisi ...

  • Chenega Corporation

    Contract Support Administrator

    1 week ago

    Chenega Corporation Greenbelt, United States

    Overview: · The Contract Support Administrator serves as a liaison between the program, Security SBU and the customer. The Administrator ensures coordination with Security SBU Program Control (PC), Security SBU Contracts Team and the Program Site Managers on all SOW changes and e ...

  • DC Public Library

    Administrative Support Assistant

    6 days ago

    DC Public Library Washington, United States

    **INTRODUCTION** · The DC Public Library is seeking an Administrative Support Assistant to provide administrative and front office support within the DC Public Library. The incumbent will work within the Office of the Executive Director to serve as an Administrative Support Assis ...

  • US Treasury, Departmental Offices

    Administrative Support Specialist

    20 hours ago

    US Treasury, Departmental Offices Washington, United States

    **Duties**: · As an Administrative Support Specialist, you will: · - Coordinate complex logistics and paper flow for the Office of Investment Security, including official recordkeeping for the interagency Committee on Foreign Investment in the United States (CFIUS) and receipt of ...

  • Clinical Associates, P.A.

    Administrative Support Coordinator

    6 days ago

    Clinical Associates, P.A. Pikesville, United States

    **ADMINISTRATIVE SUPPORT COORDINATOR** · **Pikesville, MD** · **Summary** · - Clinical Associates is committed to providing high quality, integrated health care and ancillary services, and superior customer service. Our more than 40 physicians, specialists and credentialed health ...

  • ARL Incorporated

    Administrative Support Specialist

    4 days ago

    ARL Incorporated Washington, United States

    **Job Summary** · The Administrative Support Specialist will provide administrative support to the division's contracting activity. · **Essential Functions** · - Obtain program office approval of potential submissions for future years prior to submission in APFS · - Submission of ...

  • Mayvin Inc

    Administrative Support Specialist

    1 week ago

    Mayvin Inc Arlington, United States

    Mayvin is seeking an **Administrative Support Specialist** to support the U.S Marshals Service's (USMS's) Financial Services Division (FSD) management and other staff members in all financial activities and operations as assigned. This position will liaise with Federal Employees, ...

  • General Dynamics Information Technology

    Client Support Administrator

    1 week ago

    General Dynamics Information Technology Washington, United States

    Type of Requisition: · Regular · Clearance Level Must Currently Possess: · None · Clearance Level Must Be Able to Obtain: · None · Suitability: · Public Trust/Other Required: · NACI (T1) · Job Family: · Systems Administration · Job Qualifications: · **Skills**:End Users, Technica ...

  • US Army Installation Management Command

    Administrative Support Assistant

    20 hours ago

    US Army Installation Management Command Fort Detrick, United States

    **Duties**: · - Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff. · - Ensures parents, children, youth, and visitors properly sign into the program ...

  • General Dynamics Information Technology

    Executive Administrative Support I

    2 days ago

    General Dynamics Information Technology Bethesda, United States

    Type of Requisition: · Regular · Clearance Level Must Currently Possess: · Top Secret SCI + Polygraph · Clearance Level Must Be Able to Obtain: · Top Secret SCI + Polygraph · Suitability: · Public Trust/Other Required: · Job Family: · Business Administration · Job Qualifications: ...

  • General Dynamics Information Technology

    Executive Administrative Support Iii

    20 hours ago

    General Dynamics Information Technology Bethesda, United States

    Type of Requisition: · Regular · Clearance Level Must Currently Possess: · Top Secret SCI + Polygraph · Clearance Level Must Be Able to Obtain: · Top Secret SCI + Polygraph · Suitability: · Public Trust/Other Required: · Job Family: · Business Administration · Job Qualifications: ...

  • National Institutes of Health

    Administrative Support/management Analyst

    1 week ago

    National Institutes of Health Bethesda, United States

    Job Summary: · **Responsibilities**: · - Maintain office supplies and equipment inventory · - Assist with scheduling appointments and managing calendars · - Coordinate meetings and conferences, including preparing agendas and taking minutes · - Handle travel arrangements and expe ...

  • Amentum

    Administrative Support Analyst Iv

    2 days ago

    Amentum Fort Belvoir, United States

    **Amentum** is currently seeking an** Administrative Support Analyst IV** to support the PM Soldier Survivability (PM SSV) project office under Program Executive Office (PEO) Soldier, Ft. Belvoir, VA. This position will afford you an opportunity to be part of a dynamic and cohesi ...

  • Dynamic Systems Technology

    Administrative Support Services Analyst

    4 days ago

    Dynamic Systems Technology Arlington, United States

    **POSITION OVERVIEW**: · Work performance for this effort will take place on-site in Arlington, VA and Ft. Knox, KY. The nature of this work is to provide performance improvement recommendations, professional, administrative, and technical services in support of ARNG initiatives ...

  • Bizzell Group

    Administrative Support Specialist Ii

    4 days ago

    Bizzell Group Washington, United States

    Bizzell is a management and consulting firm with a mission to improve lives and accelerate positive change. We deliver award-winning services to a diverse portfolio of clients to help build healthy, secure, and sustainable communities across the globe. Bizzell's multi-disciplinar ...