Service Desk Administrator - Houston, United States - U.S. LawShield

U.S. LawShield Houston, United States

4 weeks ago

Description

U.S. LawShield empowers our communities through knowledge and education, and by promoting a self-defense mindset.

Our company challenges the status quo regarding the affordability of legal defense, and we protect our member's fundamental legal rights.

Our higher purpose is to encourage people to take responsible measures to improve their safety and self-defense and to serve those that do.

If this resonates with you, apply today to join our team

Why Work at U.S. LawShield?

Salary $55,000 - $65,000, commensurate with experience

PTO beginning at 15 days per year and accruing with additional tenure

10 paid holidays

Medical, dental, vision and additional supplemental coverage options

EAP with travel protection, counseling and medical bill saver program

401k

Company-provided computer equipment

U.S. LawShield membership included with employment

We're a mission-driven company, we're growing, and we want to work with the best

Position Summary

The Service Desk Administrator will be responsible for providing excellent customer service and resolving all technical issues enterprise-wide.

This position will be part of the 'Face of the IT Department' and the ideal candidate for this role will have a solid technical background combined with strong customer service experience/abilities.

The Service Desk Administrator must be an expert at problem-solving with a positive attitude, and one that can achieve specific goals and department initiatives.

Key Areas of Responsibility

Conduct the daily operations of the organization's end-user support services with the goal of first contact resolution.

Resolves business process and system issues and defines and/or updates procedures appropriately.

Evaluate and manage technical support systems, hardware, and software and makes recommendations for improvement.

Gather information to diagnose technical hardware and software issues; apply problem-solving skills and resolve the request effectively.

Conduct extensive troubleshooting to resolve hardware and software issues.

Maintain and stay current with system information, changes, and updates.

Utilize tools to remotely access end-user systems and perform corrective actions to resolve the users' problems.

Complete reports, track/log/route problems, issues, requests, and document resolutions in written form or escalate to the responsible resource for resolution

Other duties as assigned

Knowledge, Skills, & Abilities

3-5 years of proven work experience as a Service Desk Administrator in an Enterprise environment required

Hands-on experience with Service Desk and remote-control software

Hands-on experience supporting Windows and Mac OS

Solid technical background with an ability to give instructions to a non-technical audience

Customer-service-oriented with a problem-solving attitude

Powered by JazzHR

Front Desk/Sr. Administrative Assistant

1 week ago

Kelly Services Houston, United States

Your next good thing is right here At Kelly Professional & Industrial, we're all about helping you discover what's next in your career. We are seeking a Front Desk/Sr. Administrative Assistant to support a Site Head in Medical Ctr area of Houston, TX This position will provide of ...
Front Desk Administrative Assistant

2 weeks ago

Mexcor Houston, United States

Apply · Job Type · Contract · Description · Why Mexcor · From "ME" to "WE" culture full of opportunity and incredible career potential. Work for an industry leader who invests in their people & technology. Mexcor International operates in all 50 states and is a vertically in ...
Front Desk Administrative Assistant

3 weeks ago

Mexcor International Houston, United States

Job Type · Contract · Description · Why Mexcor · From "ME" to "WE" culture full of opportunity and incredible career potential. Work for an industry leader who invests in their people & technology. Mexcor International operates in all 50 states and is a vertically integrated d ...
Help Desk Administrator

4 weeks ago

Ontellus Houston, United States

Job Details · Job Location · Ontellus - Houston, Texas - Houston, TX · Description · Ontellus empowers insurance carriers, self-insured corporations and law firms to reduce costs, make informed decisions and accelerate claims resolution. As the nation's largest, privately-held ...
Service Desk Administrator

3 weeks ago

U.S. LawShield Houston, United States

Job Description · Job DescriptionU.S. LawShield empowers our communities through knowledge and education, and by promoting a self-defense mindset. Our company challenges the status quo regarding the affordability of legal defense, and we protect our member's fundamental legal rig ...
Front Desk Sr Administrative Assistant

1 week ago

Kelly Services Houston, United States

Job Description · Job Description Your next good thing is right here At Kelly Professional & Industrial, we're all about helping you discover what's next in your career. We are seeking a Front Desk/Sr. Administrative Assistant to support a Site Head in Medical Ctr area of Houston ...
Front Desk Administrative Assistant

3 weeks ago

Hire Up Staffing Services Houston, United States

Hire Up Staffing is hiring a Front Desk Administrative Assistant in Northwest Houston $19/hr DOE Job Duties The successful candidate will be self-motivated, have good organizational skills and attention to detail, strong interpersonal and communicat Administrative Assistant, Fron ...
Front Desk Administrative Assistant

1 month ago

The Branch School Houston, United States Full time

The Branch School is seeking a friendly and energetic "people person" to fill the spot of Front Desk Administrative Assistant. We are a PK3-8 th grade private school in the Energy Corridor. The ideal candidate will be able to multitask and pace work flow in an ever-changing envir ...
Bilingual Front Desk Administrator: Houston $1000.00 Retention

20 hours ago

Hair Club Houston, United States

** Bilingual Front Desk Administrator: Houston $ Retention Incentive** · **Job Category****:** Field- Administrative **Requisition Number****:** FRONT002528 Showing 1 location **Job Details** · **Description** · **A Day in the Life of a Client Care Administrator:** · You'll b ...
Front Desk Administrative Assistant

3 weeks ago

The Scalp Boss Llc Houston, United States

**[#Youth2024 · **[Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence. · [ ...
Administrative Assistant/Front Desk

1 month ago

Chugh LLP Houston, United States Full time

PURPOSE: · The Administrative Assistant's primary purpose is to ensure that the administrative operations of the office they work in run smoothly. · The role is an ideal fit for someone who has strong organizational and planning skills. Our ideal Administrative Assistant is energ ...
Remote Administrative Assistant/Front Desk

1 week ago

LoveBound Destinations Houston, United States

Job Title: Remote Administrative Assistant/Front Desk · Company Name: LoveBound Destinations · Job Type: Full-Time · Company Overview: · Welcome to LoveBound Destinations, where we believe in the power of love to connect us to the world's wonders. At LoveBound Destinations, w ...
Front Desk Receptionist/administrative Assistant

3 weeks ago

Hanissian Pediatrics Houston, United States

Overview: · We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Receptionist. If you have experience in a medical office setting and possess strong communication skills, we encourage you to apply. · **Duties**: · - Greet patients and ...
Technical Help Desk

1 week ago

HireTalent - Diversity Staffing & Recruiting Firm Houston, United States

Job Description: · Title: IT Service Desk/Technical Help Desk (Remote) · Location: Houston, TX 77079 · Training Shift: Training would be M-F 7-3, · Regular Shift: SUNDAY-TUES EVERY OTHER WEDS 8AM-8PM HOUSTON time (7AM-7PM MST) (3 days 12 hour shifts, next week 4 days on 3 days o ...
Receptionist / Conference Center Coordinator TEMP

1 week ago

TBG | The Bachrach Group Houston, United States

TBG | The Bachrach Group is partnered with one of the largest investment banking firms globally on their search for a RECEPTIONIST / CONFERENCE CENTER COORDINATOR. The ideal candidate must have at least 2-3 years of front desk management and office administrative experience withi ...
Non-College Workstudy- Academic Advising

1 week ago

University of Houston-Downtown Houston, United States

Non-College Workstudy- Academic Advising-(STU001790)Academic AdvisingDepartment Name:D0066 Academic Advising Description The Marilyn Davies College of Business Academic Advising Center day-to-day operations and serves as the point of contact at the front desk. · Assists adminis ...
Receptionist

1 week ago

Surprise Valley Resources, LLC Houston, United States

Company Description · Surprise Valley Resources LLC is a devoted energy industry partner focused on efficient and organized leasehold acquisition and data collection for expedient asset development. It has been our goal to go beyond for each client no matter the project size or s ...
Executive Assistant

1 week ago

Clayton Services Houston, United States

Clayton Services is searching for an Executive Assistant to join a thriving company in Northwest Houston. The Executive Assistant will provide high-level administrative support to the executive leadership team. · Job Type: Direct Hire · Pay Rate: $55,000-$75,000/year · Benefits: ...
Administrative Assistant

1 week ago

Patio 1 Furniture Houston, United States

Administrative Assistant / Customer Service · At Patio 1 we believe deeply that the sum of our parts is greater than our whole and that through the synergy of a great team we can accomplish what no one else in the industry can do. · Our mission is to deliver the best products and ...
Technical Specialist III

1 day ago

MRE Consulting Houston, United States

As a Technical Specialist III, your primary role is to deploy technological solutions that address business challenges effectively. You'll be tasked with devising comprehensive schedules for analyzing, implementing, and testing these technologies. Additionally, you'll handle esca ...

Service Desk Administrator - Houston, United States - U.S. LawShield

Description

Front Desk/Sr. Administrative Assistant

Front Desk Administrative Assistant

Front Desk Administrative Assistant

Help Desk Administrator