Jobs
>
Denver

    IT Support Specialist - Denver, United States - Guarantee Electrical

    Guarantee Electrical
    Guarantee Electrical Denver, United States

    3 weeks ago

    Default job background
    Description

    ***Partner. Energize. Deliver.***

    Join our Colorado team as an IT Support Specialist and become an employee of a nationally recognized ***Top Workplace*** We are wanting to fill this position in Denver or Colorado Springs. This person would be the initial point of contact for customers with IT issues. They would be responsible for managing help desk tickets, working them through our processes and procedures and escalating them to appropriate technical expert if needed.

    **Benefits, Compensation, Community Involvement and Employee Appreciation**

    Each member of the Guarantee team is an essential partner in building our successful future. Guarantee offers a rewarding career path, a competitive salary, and excellent benefits package. This includes an Employee Stock Ownership Plan (ESOP), which is 100% company funded.

    The salary range for this position is $45,000 to $55,000. Employees are also eligible for annual discretionary bonuses. We offer a competitive benefits package including medical, dental, vision, accidental, critical illness, life and disability insurances, vacation/sick time, and a matching 401K plan.

    We value giving back to our communities through community outreach and volunteering. Some of our favorites being Pedal the Cause, KIDstruction, Big Brothers Big Sisters and more

    **Responsibilities**

    Help-desk triage of incoming calls/tickets for the Colorado Region

    Performs Tier 1 and higher issue resolution for incoming help requests from end users, including installing and upgrading software and installing hardware

    Performs End User application security access maintenance

    Ensures continuous customer support and contact with customer

    Consults with vendors on resolutions to identified issues

    Deployment tasks: Desktop deployment, user creation, Teams rooms, mobile devices, etc.

    Working with end-users to ensure to features are understood

    Training new users on software applications

    Overflow for central region help desk

    Other duties as assigned.

    **Qualifications**

    3+ years IT experience with client, server, and network service delivery

    3+ years or experience with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP

    3+ Years of experience in a professional environment

    3+ years of experience in PC repair, troubleshooting, deployment, and liquidation

    High School or equivalent diploma

    **Knowledge, Skills, and Abilities**

    Customer service - must be able to listen to the needs of the company to best implement features

    Willingness to learn new software

    A desire to be an expert on a rapid timetable

    Ability to explain your findings in a concise, actionable manner

    Ability to learn new skills and information sets quickly

    Exceptional communication skills (verbal and written)

    Ability to identify, analyze, and create consumable documentation and training

    O365 Skills

    Familiarity and knowledge of the following is ideal but not required: Dell Latitude Laptops, Apple iPhones / iPads, Viewpoint Vista, Viewpoint FieldTime, Bluebeam, Dado, Microsoft Teams; Chat, File Storage, Voice, Video, and Rooms, FreshService

    Construction industry experience a plus

    Humble, Hungry, and Smart

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For more information about Guarantee Electrical Company, please visit

    Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.

  • FareHarbor

    Technical Support Specialist

    1 week ago

    FareHarbor Denver, United States

    **About FareHarbor** · At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more) t ...

  • FareHarbor

    Technical Support Specialist

    1 week ago

    FareHarbor Denver, United States

    **About FareHarbor** · At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more) t ...

  • FareHarbor

    Technical Support Specialist

    1 week ago

    FareHarbor Denver, United States

    **About FareHarbor** · At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more) t ...

  • FareHarbor

    Technical Support Specialist

    1 week ago

    FareHarbor Denver, United States

    **About FareHarbor** · At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more) t ...

  • Breakthru Beverage Group

    IT Support Specialist

    2 weeks ago

    Breakthru Beverage Group Commerce, United States

    Overview: · **Responsibilities**: · - Provide administration, maintenance and troubleshooting of ipads, desktops, laptops, servers, and other technological equipment. · - Coordinates additions, moves, upgrades (hardware and software) for facility users. · - Administrative respons ...

  • Enki Health Services, Inc.

    Client Support Specialist

    2 weeks ago

    Enki Health Services, Inc. Commerce, United States

    The following statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all duties and responsibilities required of personnel so classified._ · **Position Summary**:The Client Support Specialist ...

  • CJ Foodville USA

    Application Support Specialist

    2 weeks ago

    CJ Foodville USA Commerce, United States

    **JOB TITLE**: · Application Support Specialist · **REPORTS TO**: · Marketing Manager · **Job Type** · Exempt, Full Time · **DEPARTMENT**: · Marketing Department · **LOCATION**: · Commerce, CA 90040 · **SUMMARY** · **JOB DUTIES **(include but are not limited to the following) · - ...

  • Addison Group

    Support Specialist

    2 weeks ago

    Addison Group Denver, United States

    Job Description · Job DescriptionTitle: Support Specialist · Location: Downtown Denver, 80237 · Pay: $19-$22 / hour · Our client is seeking a strong support specialist to support their customer operations. This role will facilitate requests from customers via phone, email, and ch ...

  • MYR Group

    IT Support Specialist

    1 week ago

    MYR Group Denver, United States

    Location: · Location: · IT Support Specialist · in · Denver, CO · at · MYR Group Inc. · **Location:** · **Experience:** · Not Specified · **Job Description** · The IT Support Specialist will be part of a team of IT professionals who provide in-house technical workbench, des ...

  • Guarantee Electrical

    IT Support Specialist

    1 week ago

    Guarantee Electrical Denver, United States

    ***Partner. Energize. Deliver.*** · Join our Colorado team as an IT Support Specialist and become an employee of a nationally recognized ***Top Workplace*** We are wanting to fill this position in Denver or Colorado Springs. This person would be the initial point of contact for c ...

  • MYR Group

    IT Support Specialist

    2 weeks ago

    MYR Group Denver, United States

    Location: · Location: · IT Support Specialist in Denver, CO at MYR Group Inc. **Location:** · **Experience:** · Not Specified **Job Description** · The IT Support Specialist will be part of a team of IT professionals who provide in-house technical workbench, desk-side, and r ...

  • Brown & Joseph

    IT Support Specialist

    3 weeks ago

    Brown & Joseph Denver, United States

    ARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collectio ...

  • ASM Global

    IT Support Specialist

    1 week ago

    ASM Global Denver, United States

    Job Title: Network Support Specialist · Department: Technology · Reports To: Chief Information Officer · FLSA Status: Hourly, Non-Exempt · Why the Colorado Convention Center is a great place to work: · + $500 Signing Bonus after 30 days of service and an additional $500 bonu ...

  • AdvanceEDU

    Financial Support Specialist

    2 days ago

    AdvanceEDU Denver, United States Part time

    AdvanceEDU is a nonprofit organization revolutionizing higher education in Colorado by offering an innovative higher education model aimed at closing equity gaps related to income and race. AdvanceEDU students earn an online degree from one of our high-quality, nonprofit, and acc ...

  • Liberty Energy

    ERP Support Specialist

    3 days ago

    Liberty Energy Denver, United States

    Qualifications & Requirements: · Excellent verbal and written communication skills · Strong organizational skills · Strong interpersonal skills · Proficient in Microsoft office suite (Excel, Word, and PowerPoint) · Ability to identify how new systems/processes will impact the bus ...

  • El Super

    Deskside Support Specialist

    1 week ago

    El Super Commerce, United States

    **Deskside Support Specialist (Onsite)** · **Chedraui USA Store Support Center - Commerce, CA** · ***: · The **Deskside Support Specialist** is responsible for on-site technical support to end-users within the organization. This role plays a crucial part in ensuring that employee ...

  • Akkodis

    Desktop Support Specialist

    5 days ago

    Akkodis Denver, United States

    We are looking for a Desktop Service Technician, this role is onsite in Denver, Colorado. This position is with an Enterprise level company rank in the top 30 places to work in the US. · Title: Desktop Service Technician · Location: Onsite in Denver, CO , after 4-5 weeks of train ...

  • Recovery Centers of America

    Recovery Support Specialist

    3 weeks ago

    Recovery Centers of America Westminster, United States

    **Recovery Centers of America at Westminster is currently looking for Recovery Support Specialists to join our team.** · **Schedules**: · - 1st shift: 730AM - 4PM · - 2nd shift: 3:30PM - 12AM · - 3rd shift: 11:30PM - 8AM · **Summary**: · - Monitor patient activities, provides sec ...

  • Rocky Mountain Human Services

    Veterans Support Specialist

    2 weeks ago

    Rocky Mountain Human Services Denver, United States

    We value an equitable and inclusive workplace and seek candidates with diverse backgrounds and abilities · Why work at Rocky Mountain Human Services? · You will have the opportunity to contribute to an organization that is dedicated to embracing the power of community to support ...

  • University of Denver

    Part-Time IT Support Specialist

    2 weeks ago

    University of Denver Denver, United States Part time

    Position Summary · The Support Specialist, under the direction of the IT Customer Services department, provides technology support for the University of Denver's faculty, staff, and students, including computer hardware and software for Windows and Macintosh computers; virtual m ...