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    Financial Support Specialist - Denver, United States - AdvanceEDU

    AdvanceEDU
    AdvanceEDU Denver, United States

    2 weeks ago

    Default job background
    Part time
    Description

    AdvanceEDU is transforming higher education in Colorado with an innovative model focused on overcoming equity gaps related to income and race. Students at AdvanceEDU earn online degrees from top-quality, nonprofit, and accredited universities. The organization prioritizes flexible and career-relevant degree programs and offers personalized success coaching, access to career opportunities, and a supportive community in downtown Denver—building equity-focused higher education.

    We're seeking an experienced Financial Specialist to join our passionate team at AdvanceEDU, dedicated to helping students fund their education and graduate debt-free.

    Role Description:

    The Financial Support Specialist is vital in guiding students through the college funding process. They connect students with various funding sources, offer advice, and ensure students can navigate the financial aspect of their education confidently. This position reports to the Head of Strategy and Operations.

    Responsibilities:

    • Scholarship Eligibility Counseling: Assess and provide recommendations on student financial needs.
    • Ongoing Resource Support: Assist students with financial aid and scholarships.
    • Student & School Follow-Up: Ensure students and schools have necessary resources.
    • Systems Management: Maintain scholarship processing and records.
    • Financial Information Management: Ensure accurate reporting of awarded scholarships.
    • Partner College Communications & Support: Facilitate communication between institutions and students.
    • Cross-Team Collaboration: Work closely with team members to support student engagement and decision-making.

    Organization-Wide Competencies:

    • Student Service Orientation: Prioritize student needs and community impact.
    • Equity and Anti-racism: Approach work with a focus on equity and inclusion.
    • Collaboration and Team Support: Build relationships and support team progress.
    • Continuous Improvement: Prioritize problem-solving and learning.
    • Giving and Receiving Feedback: Embrace feedback for personal and team growth.
    • Willingness to Help Draw the Roadmap: Proactively seek solutions and support team priorities.

    Specialist Level Competencies:

    • Setting the Bar: Accomplish tasks within area of expertise.
    • Thriving in Ambiguity: Adapt effectively to change.
    • Problem-Solving and Sense-Making: Identify and solve challenges.
    • Making Sound Decisions: Navigate change with confidence.
    • Strategic Planning: Contribute to organizational planning.
    • Improving Systems: Enhance existing systems.
    • Developing Others: Mentor team members for growth.

    Role-Specific Competencies:

    • Customer Service Orientation: Provide high-quality support to diverse student populations.
    • Managing and Tracking Scholarship/Funding Process: Guide students through funding processes considering unique circumstances.
    • Managing and Developing Systems: Improve systems to support scholarship processes.
    • Creativity & Innovation: Suggest alternative approaches to funding support.
    • Data-Driven Practice: Focus on student outcomes and KPIs.
    • Collaborating and Communicating Cross-functionally: Engage with various teams for student onboarding.
    • Effectively Using Resources While Planning for Future Needs: Balance current resources with future requirements for growth.
    • Effectively Using Tools Required to Execute the Funding Process: Utilize systems like Salesforce and Quickbooks efficiently.
    • Detail Orientation: Maintain attention to detail in managing student funding.

    What You Need to Bring to the Role:

    • 3+ years of experience in financial aid, academic advising, or related fields.
    • Understanding of factors affecting college and career success.
    • Engagement with diverse and low-income communities in the financial aid process.
    • Knowledge of financial aid processes and tools like FAFSA and scholarships.
    • Proficiency in tools such as Salesforce and the Google Suite.
    • Bachelor's degree required.

    Compensation and Benefits:

    This part-time position in Denver offers a target salary of $25-30/hr, with flexibility in work structure. We seek individuals who can work on-site one day a week and contribute 10-20 hours weekly.

    AdvanceEDU promotes diversity and inclusion in the workplace, encouraging applications from individuals who resonate with the students we serve. We are an equal employment opportunity employer.

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