Marvin Anani

I am a highly organized professional with over 8+ years of experience in managing operations and providing administrative support in both public and private sectors. I am also fluent in both French and English.

At the City and County of Denver, I have held positions as a Business Operations Administrator, a Staff/Executive Administrative Assistant. I have been instrumental in streamlining processes, improving operational efficiencies, and improving budget management through my technical skills, such as Salesforce, Microsoft Office Suite, Google Workspace, and QuickBooks. I acquired my project management knowledge as an Operations Manager at Highland Eco Pest, and as a project manager for Vivax Pros, where I was able to upgrade accounting systems and improve revenue.

I have obtained certifications in process improvement through Denver PEAK Academy (Black Belt), Foundations of Project Management through a Google Career Certificate, and I have completed the FBI CJIS (Level 2 Security Awareness) certification. I continuously improve and expand my skillset, as evidenced by my certifications and ability to adapt to new software and technologies.

DISH NETWORK | RETAIL WIRELESS DEPARTMENT — Denver, CO Administrative Business Partner

02/2023 – Present

● Led administrative support for 5 VPs including the SVP Wholesale Operations, the SVP/Chief Marketing Officer, and the SVP, Boost Mobile.

o Heavy calendar management for 5 executives.
o Expense reimbursement.
o Travel arrangements, itinerary building and logistics. o Meetings and events management.

● Spearheaded amid heavy growth, a teams seating chart reorganization project, requiring moving and consolidating more than 100 people of all professional levels all the way up to the SVPs and EVP for Boost.

CITY AND COUNTY OF DENVER 02/2019 - Present City Attorney’s Office - Business Operations Administrator (01/2022 – Present)

●  Worked closely with Denver’s City Attorney: managed calendaring, travel and expense reimbursement, and liaised with mayoral appointees and city council members teams, provided highly confidential administrative support.

●  Administered critical program management for the Finance and Business Operations section, reducing Admin Helpdesk tickets by approximately 30%.

●  Simplified internal approval process for CORA requests and contracts, decreasing average response time to 2 business days (from the standard 3 business days).

●  Developed year-to-year operating procedures for the CAO Fellowship & Internship programs, and optimized budget allocation for the program, resulting in a 50% increase of new interns from the top two Denver Law Schools.

●  Reduced manually intensive data collection tasks for the mileage reimbursement and the mobile device purchasing programs, resulting in processing decrease of more than 7 business days.

Denver Human Services – Staff/Executive Administrative Assistant (10/2019 – 01/2022)

●  Supervised procurement, vendor and financial management for the Community Impact &

Strategic Planning (CISP) team, collaborating with the Finance Department, and resulting in a

decrease of budget overage by 15%.

●  Spearheaded PEAK Process Improvement principles throughout the CISP team, increased operational efficiencies, and reduced meeting occurrences by 40%.

●  Produced and advertised internal employee quarterly and yearly events for 1100+ participants.

Denver Parks & Recreation – Administrative Assistant IV (02/2019 – 10/2019)

●  Developed phone script process to improve guest relations and experience for the city recreation

centers, resulting in approximately 45% citywide performance increase for the secret shopper

program evaluating guest experience.

●  Created photographic content and re-designed the internal email newsletter; adding targeted messaging and internal customer-informed content, resulting in readership growing 75%+ organically over 6 months.

VIVAX PROS — Denver, CO 07/2017 – 08/2018 Project Manager

● Managed project lifecycle with 4 painting crews, at an average of 8 projects/week, handling stakeholder communications, resources management and budget control.

HIGHLAND ECO PEST — Washington, D.C. 02/2014 – 04/2017 Operations Manager

●  Upgraded accounting system by transitioning company paper financial records to QuickBooks. This reduced all financial costs and labor costs by more than 30% and office overhead by 10%.

●  Streamlined facility and equipment management, hiring and payroll, customer service, sales and project scheduling for the Alexandria branch of the company, improving revenue from ~$200k+ in 2014 to ~$800k+ in 2017.

EDUCATION
UNIVERSITÉ DE L’ATLANTIQUE
Bachelor of Arts, Communication Science.