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    Information Technology Support Intern - Chicago, United States - Metropolitan Water Reclamation District of Greater Chicago

    Metropolitan Water Reclamation District of Greater Chicago
    Metropolitan Water Reclamation District of Greater Chicago Chicago, United States

    Found in: Lensa US 4 C2 - 4 days ago

    Default job background
    Description
    Introduction

    MWRD's Internship Program offers paid internship positions. While the main focus is on wastewater management, there are opportunities to gain knowledge and practical experience in a wide range of functions in each department.

    Paid Interns

    Paid interns are limited to 119 working days per calendar year and receive $18.00 per hour.

    Required Documents:
    • Letter of recommendation from a class instructor, professor, or Internship Coordinator from current school or university.
    • Cover letter stating interest in position.
    • Resume.
    Eligibility Requirements
    • Currently enrolled in a degree-seeking program in an accredited college or university and will be enrolled in the 2024/2025 school year.
    • Permanent residency within the territorial boundaries of the MWRD (students may attend school outside the territorial boundaries).
    • You must be a citizen or national of the United States, or an individual who is otherwise legally authorized to work in the United States.
    Candidates are required to submit the Online Internship Application, cover letter, resume and letter of recommendation through MWRD's Online Employment Center.

    Questions regarding the internship program may be directed to

    Minimum Requirements

    Position Title:

    Information Technology Support Intern

    Department:

    Information Technology

    Location:

    Main Office Building

    100 East Erie Street

    Chicago, IL. 6001

    Description:

    The Metropolitan Water Reclamation District is seeking an intern in the Information Technology Department. The intern will gain hands on experience in working in a service desk environment at a wastewater entity.

    Responsibilities include:
    • Assist with Service Desk Calls.
    • Learn, research and troubleshoot technical issues.
    • Create and update ITSM Knowledge Base Solutions.
    • Image and update desktops and laptops.
    • Manage Service Desk inventory.
    • Assist with Asset tag management.
    • Assist with printer management.
    Minimum Qualifications and Requirements:
    • Prior experience managing Computer and mobile devices.
    • Experience with Microsoft Word and Excel.
    • Excellent written and oral communication skills.
    • Can work both independently and in a team-environment.
    Educational Requirements:

    Applicants must be a current graduate or undergraduate student seeking a degree in information technology.
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