- Assign the 3rd party carrier capacity on all designated loads using CRST's Transportation Management System (TMS) and other technology platforms such as load boards and digital freight matching.
- Proactively communicate with carriers on all loads set to ship, deliver, or in transit, and update TMS to ensure the customer service team is informed of the status of service expectations.
- Upon shipment delivery, ensure all accessorial charges and any additional carrier costs are documented and updated in TMS to avoid causing delays in accounting processes.
- Support Capacity Representative peers, in assigning carrier capacity on loads outside of your region when they may be out of the office or when additional support is needed in varying circumstances.
- Stay informed on market trends and carrier costs through regular review of industry reports, publications, and websites.
- Develop and manage carrier relationships with a wide range of carrier stakeholders, from drivers and dispatchers to owners.
- Collaborate with Customer Service to ensure that you are aligned with the needs of the customer and all shipping/receiving locations, and assign appropriate capacity to meet needs.
- Successful completion of a CRST background check and drug screen is required.
- High school diploma or GED is required.
- Computer literacy.
- Strong attention to detail.
- Excellent verbal and written communication skills.
- Competitive nature and strong work ethic.
- Desire to succeed and win.
- Ability to foster and manager multiple relationships with clients or accounts while maintaining a high level of professionalism.
- Openness to learn without requiring transportation experience.
- CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees.
- We're family-owned. We're dedicated to building on our founder's legacy to make CRST the transportation solution.
- CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for its strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country. When we thrive, America thrives
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Capacity Sales Manager - Cedar Rapids, United States - CRST Expedited, Inc.
Description
Job Description
Job DescriptionCorporate Overview: CRST The Transportation Solution, Inc. is delivering promises and driving success so we can all have what we need to live and thrive. We need talented individuals to help us bring this vision to lifeDivision: CRST Capacity Solutions brings together our Flatbed, Integrated, and Expedited services. Fully managed asset-based transportation that includes long haul, drayage, short-haul regional, and time-sensitive freight augmented by our expansive third-party carrier network and power-only capabilitiesJob Title: Capacity Sales ManagerLocation: Onsite in Cedar Rapids, IA (1332 Edgewood Rd SW, Cedar Rapids, IA 52404)
Job Schedule: Mon-Fri (7:00 AM-4:00 PM
Job Summary: Managing and optimizing the capacity of resources within an organization. Capacity operations professionals play a crucial role in ensuring that the organization's resources, such as infrastructure, equipment, and personnel, are utilized efficiently to meet demand and maximize productivity. They assess resource availability, identify bottlenecks, and develop capacity plans to ensure that the organization can meet current and future demand. They collaborate with cross-functional teams to align capacity plans with business objectives and optimize resource allocation
Compensation: Base Salary + Commission & Bonus Incentives
A final amount is dependent on factors including prior relevant experience, demonstrated knowledge, and location
Day in the Job Preview: As a Capacity Sales Manager, your role involves efficiently allocating resources using transportation management systems and maintaining effective communication with carriers and internal teams to meet operational needs. By staying informed on industry trends and fostering strong relationships, you contribute to optimizing resource allocation and ensuring smooth operations, ultimately supporting the organization's ability to meet demand and maximize productivity
Essential Duties and Responsibilities:Job Requirements:
Ideal Experience & Skillset:
Did You Know?
CRST Core Values: Safety is at the core of all we do | Integrity in every decision and action | Commitment to the success of employees, customers, agents, contractors, and communities.
EEO Commitment: All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Hiring Notice: Offers of employment are contingent upon successful completion of a background check, drug test, and MVR (if applicable).
