- Represent the organization in newly acquired locations, providing structured and friendly customer service.
- Act as the face of the organization during the training period for acquired and developing process implementation.
- Work with Salesforce Administrators to identify and implement process and functionality improvement within Salesforce.
- Assist in the development of SOPs and training curriculum for entry into existing ERP/CRM and related information systems.
- Collaborate and identify efficiencies administrative operating procedures.
- Responsible for the onboarding/training of the following administrative duties: billing, dispatching, work order generation, etc.
- Responsible for all system platform training for new employees, as well as rolling out updates/changes in system function as they arise.
- Travel to various offices for onsite training when needed and as directed (up to 60% domestic travel requirement).
- Work well independently from a home-based office on non-traveling days.
- Other duties may be assigned.
- Associate's and/or bachelor's degree or equivalent experience, required.
- 2+ years of experience Fire Protection industry experience or service industry experience, required.
- Critical evaluation skills and ability to prioritize tasks in a high-volume environment, required.
- Work independently with little or no supervision.
- Proven experience providing training within a service industry, required.
- Understanding of effective teaching methodologies and tools.
- Willingness to keep abreast of new techniques in corporate teaching.
- Incredible communication, presentation, and public speaking skills - must be comfortable training groups of people.
- Must have the ability to effectively read, write and communicate in English with employees, customers, and board of directors. Many audiences must be considered, including alignment among multiple stakeholders.
- Ability to operate a computer and use Microsoft Office, required.
- Valid driver's license with acceptable driving record, required.
- Must be able to comply with Summit's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
- Paid Vacation and Holidays
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Plan with Company Match
- Flexible Spending Accounts
- Long-Term Disability - Employer Paid
- Short-Term Disability - Employer Paid
- Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
- Life Insurance for Team Members and Dependents
- Employee Assistance Program
- Employee Referral Program
- We are PASSIONATE about life safety
- We have INTEGRITY (Do the right thing)
- We work in PARTNERSHIP with our customers and community
- We constantly strive for OPERATIONAL EXCELLENCE (Do things right)
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Acquisition Training Specialist - Saint Paul, United States - SFP Holdings Inc.
Description
Are you interested in working for the nation's leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Companies may be right for you
JOB SUMMARY:
The Acquisition Training Specialist is responsible for assisting in the training and development of SOPs as it relates to information systems, related systems, and the employees who perform the duties that utilize these systems. Acquisition Training Specialists provide complete training to share expertise in ways that motivate others. Organizational skills and a positive attitude are important qualities that they must possess. The goal is to promote efficiency and competitive advantage by developing the skills of personnel.
ESSENTIAL JOB DUTIES:
QUALIFICATIONS
The qualifications listed below are representative of the elements required to perform the job successfully; however, in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.
Education, Training, Certifications:
Experience, Knowledge, Skill Requirements:
Communication Skills:
Systems and Software Skills:
Other Qualifications:
PHYSICAL & WORK ENVIRONMENT REQUIREMENTS
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job duties.
Physical Requirements:
While performing the duties of this job, the employee is required to sit and stand for long periods. Employee will occasionally be required to drive, bend, kneel, balance, lift
Work Environment:
Employee will consistently be required to work indoors in an office or remote setting, work alone and with others. Employee will occasionally be required to wear appropriate personal protective equipment, as required by company safety policies. Employee will rarely be required to travel.
Benefits
Summit Companies offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with an industry leading and affordable benefits package for eligible employees. Our benefits package includes:
Our Core Values
PIPE
Summit Companies participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Summit Companies is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.
#LI-NF1
We are an Equal Opportunity and Affirmative Action Employer and comply with all applicable federal, state, and local fair employment practices laws. All qualified applications will receive consideration of employment without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), sexual orientation, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, marital status, status with regard to public assistance, membership or activity in a local commission, familial status, or any other characteristic protected by federal, state or local laws.