- Provide remote Tier2 technical support to the DISH Network operations team in troubleshoot Our commercial 5G RAN products (RU, vDU, vCU & EMS), propose workarounds, and work with R&D teams to provide the RCA.
- Drive the resolution of high severity issues to meet SLA requirements and provide 24/7 on-call support to handle commercial network critical issues.
- Responsible for leading a team of technical SMEs to support integration & troubleshooting of 4G/5G wireless network (Radios, vRAN) in public or customer private cloud platforms.
- Working knowledge of 4G/5G RAN network deploymentrollout work flows & ability to review various engineering MOPs to identify missing gaps.
- Conduct knowledge transfer to educate Dish operations team on Our product troubleshooting, alarm codes, and other information needed to monitor and support Our products.
- Participate with SME teams in the analysis of the customer requirements, converting them into system requirements.
- Willing to travel sporadically to different customer locations during the new product or software rollout phase.
- Single point of customer contact to handle RAN product related escalations
- Lead the team to handle Sev1/Sev2 outage situations seamlessly with customer and internal teams to drive resolution within SLA
- Ability to train&provide guidance to other team members on new project, processes, etc. as needed.
- 10+ years of experience in supporting 4G/5G RAN commercial network troubleshooting, including 1+ year of vRAN (RU, vDU, vCU) & OSS applications) hands on experience.
- Bachelor's degree in EE/CS/TE is required. Master's degree is preferred.
- Deep understanding of 3GPP systems, which includes O-RAN, vRAN, Core network elements & E2E architecture, including private and public cloud deployment.
- Hands on experience using command-line tools, Unix/Linux, PERL or shell scripts.
- Strong customer focus, communication and presentation skills.
- Understanding of Automation & Orchestration frameworks & fundamental of Open stack/Kubernetes.
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Role : RAN Engineer (Tire 2) - Fremont, United States - Info Way Solutions
Description
Hi ,Hope you are doing well ,
Kindly find our new requirement ,
Role :
RAN Engineer (Tire 2)
Location :
Plano, TX (Onsite )
Client :
Samsung
We are looking for a RAN Virtualization & OAMP Engineer to join our Wireless network team.
You will be a key contributor as a subject matter expert in a multi-functional team of R&D, Systems engineering, and product validation to introduce our products to Wireless Carrier.
Essential Duties and responsibilities include:
Background & Competencies Required:
Velan | | US IT Recruiter,
Cell:
/
Info Way Solutions LLC | 46520 Fremont Blvd, Suite 614 | Fremont, CA -94538
