Datacenter Operations Technician - San Francisco, United States - Abacus

Description

Department: PIE - Platform & Infrastructure Engineering : 10402
PIE Job Category: Engineering Job Code: Job Title: Datacenter Operations Technician Keywords: Number of Positions: 1 Remaining Positions: 1 Duties:
This postion is onsite

• Help qualify and troubleshoot new hardware models
• Design rack elevations and run power calculations
• Rack and wire new networking equipment and servers
• Design process improvements for datacenter management
• Work closely with Network Engineering, Compute, and Database teams for site maintenance
• Inventory and documentation of datacenter equipment and spares

Skills:
Experience with Linux

Experience working in large datacenters

Experience running neat cabling

Experience testing and verifying copper and fiber cabling

Ability to lift/move 40 pounds on a daily basis

Intense attention to detail

Excellent written and verbal communication skills

Junos experience

Arista experience

Experience configuring routers and switches
Education:
No education requirements but at least 1-2 years of experience in a similiar position.

Experience troubleshooting Dell Power Edge Machines, R-Series, Blade Chasis.

Contractor needs to be in the Santa Clara/San Jose area.
ttachments: Location Client Location Country: United States State/Province: Californi City: San Francisco ddress: 1455 Market St., Suite 600, 10001 Postal Code: 94103 Work Location Same as Client Location Other Client Location Work Completed Offsite Schedule Start Date: 04/19/2022 Hours Per Week: 40.00 Est. End Date: 04/18/2023 Hours Per Day: 8.00 Schedule Notes: Days Per Week: 5.00

Datacenter Technician Sample Resume1

Summary:
Reliable Data Center Technician who works very well under pressure. Adept at identifying and solving problems maintaining data center flow of information and working with others on projects. Point of contact for high severity issues at a 24x7 site with 3000+ servers.

Skills:

• Basic Linux knowledge
• Computer hardware replacements
• Computer hardware diagnosis
• Adaptive team player
• Running cable (CAT5/CAT6/Fiber)
• Rack and Stack Deployment
• Cable termination
• Server diagnostic, and replacement
• Cable labeling Standards
• Work well as an Individual or in a team
• Site safety coordinator
• Warehousing
• Data center site decommission
• Cycle Count
• OS install
• AWS EC2 drive replacement

Education:
High School Diploma- Penn Foster

Professional Experience:

Dell EMC, Santa Clara, CA April 2018-September 2020
Data Center Tech/Lab Engineer Tech 2

• Installation of new equipment in a test lab
• New equipment configuration
• Assigning IP
• Equipment removal and reinstall and a different site
• Cable mapping for equipment moving
• Hardware repair on Dell servers
• Diagnosed, repaired and verified health of Dell servers

Cisco, San Jose CA March 2018-April 2018
Data Center Tech/ Managed Services

• Ap cabling and mapping
• Server install and cabling
• Daily task logging
• Hardware install and repair

Juniper Network, San Jose CA September 2017-February 2018
Data Center Tech/ Managed Services

• Cabled switches and console routers in Rack to Patch Panels / Home Runs
• Traveled from site to site daily for Maintenance's
• Added new data center equipment to DCP and DS view
• low voltage cabling and termination of CaT5e/6
• Ticket Management and QoS
• On Call 24/7 Rotation and Critical outage POC
• Juniper hardware replacement

Brocade, Santa Clara, CA June 2017-August 2017
Rack and Stack/ Data Center tech

• Rack and Stack new equipment in Cabinets
• Asset Management for IT Infrastructure Installs
• Installed new OS on servers
• Patch Panel Fiber Runs from Lab to Lab
• Dealt directly with customers through email and phone contact

Ericsson, San Francisco bay area, CA January 2017-April 2017
Power removal/Decommission

• Removed power from sentries and cisco chassis
• Prepped chassis and sentries for movements to a different site
• Installed new servers in to racks (network cabling)

Amazon Web Services, San Francisco bay area, CA August 2014-October 2016
Data Center Technician

• Daily Detailed logs of Critical Switch Audits
• Perform hardware replacements on servers and Network Equipment
• Diagnosed Server and Network Equipment
• Server repair on systems including Client, AWS EC2 cloud servers, Foxconn, among others
• Replaced network devices if needed
• Fiber and Optical Transceiver troubleshooting and light testing
• Install and Configure Server Racks and Builds
• Brick and Spine builds for new sites
• Assisted with other Sites coverage as needed
• Safety coordinator
• On Call 24/7 Rotation

Datacenter Technician Sample Resume2

Summary of Qualifications
rmy veteran with 8 years of Data Center Operations experience. Skilled with installing servers, cabling and testing, and troubleshooting networks. Qualified with evaluating existing network systems. Knowledgeable in performing network maintenance to ensure networks operate correctly with minimal interruption. Over 6 years of Logistics and Procurement experience. Trained in analyzing and coordinating the logistical functions for an organization. Responsible for the entire life cycle of a product, including acquisition, distribution, internal allocation, delivery, and final disposal of resources.

Professional Experience
IES Communications, Sterling, VA
Data Center Technician II 12/2020 - Present

• Racked and Stacked servers and networks devices in the Data Hall for various clients
• Processing Daily tickets and Tasks in ServiceNow
• Troubleshot various devices running on Unix, Linux and Windows
• sset management of IT equipment
• Review cable matrix to determine best possible cabling process
• Rotating On-call nights and weekends
• Monitored processes for compliance with standards
• Keeping running inventory of assets in and out of Data Hall

SOC Telemed: Reston, VA
IT Field Ops 06/ /2020

• Troubleshot Network Issues
• ssisted hospitals with getting telemedicine carts online on their network.
• sset management of IT equipment
• Processing Daily tickets and Tasks
• Configuring WAP's
• Working directly customers on various technical issues

Client
Operations Engineer II 06/ /2020

• Racked and Stacked servers and networks devices in the Data Center for a variety of clients ( Cisco, Nutanix, EMC, IBM)
• Ran cabling of Cat6 and fiber for various Data Center requests
• Tested and troubleshot hardware and resolved multiple server and network incidents daily
• Maintained inventory for over 3,000 servers and network equipment in ServiceNow
• Responsible for procurement receiving and shipping of all IT equipment which included RMA, asset tagging, submitting PO's, adding devices to out ITAM system for asset management purposes
• Troubleshot various devices running on Unix, Linux and Windows
• Evaluated project info to determine specifications or requirements.
• Documented operational and network-related activities and tasks
• ssisted in the creation and maintenance of network and data center diagrams with detailed site documentation
• Provided onsite assistance that included reseating line cards troubleshooting, break/fix, cabling and provided device info to remote techs

Client
Data Center Operations Technician 9/ /2013

• Updated the database with any changes which includes new equipment, location change or decommissioned devices
• Provided onsite support installing a multitude of servers and network devices in the data center for different organizations
• Installed servers, routers, switching according to cable matrix
• Prepared procedural documents and es conferred with technical personnel on a daily basis to prepare designs and operational plans.
• Maintained inventory of over 2,000 Data Center devices through Nlyte
• Monitored processes for compliance with standards
• Conducted validation tests of equipment and processes
• Supervised multiple engineers and other technical personnel
• Recommend technical design or process changes to improve efficiency, quality and performance
• nalyzed diagram for cabling of Data Center devices

SSA:
Inventory Technician 3/ /2012

• Maintained the accurate inventory of over 1,000 items and reviewed statistical reports for any abnormal and erroneous dat
• Provided input and recommendations in improving supply chain strategies, policies and practices to achieve Best-in-Class Supply Chain Management
• Responded to requests from Inventory lead for logistics support as required on a daily basis
• Shipping and Receiving support and reconcile any inventory discrepancies
• Ensured adhered to quality requirement in storage and issuing of materials
• Performed other duties and/or special projects as assigned
• Decommissioned over 800 old/out of date devices and prepared them for sell-off

Northrop Grumman:
Logistics Specialist 8/ /2011

• Packed and shipped IT related equipment to over 100 separate facilities and performed inventory control of equipment assigned to support offices
• Maintained inventory control processes to account for property received, shipped, excess, moved, and in transit
• Communicated effectively with various acquisition, product support/logistics, engineering, and other technical professionals on a variety of technical and non-technical activities
• Sort and place materials or items on racks, shelves, bins and containers according to predetermined sequence

mazon:
Inventory Tech 6/ /2010

• Led a team of 6 warehouse personnel and their daily activities relating to receiving, stocking, picking, movement and shipment of goods
• Provided a point of connection between the demand planning process and the customer, Order Fulfillment, and Customer Relationship Management activities
• Reconciled any inventory discrepancies and reviewed daily cycle counts for approvals
• Planned and conducted inventory checks on a monthly basis

Worked closely with operations team to ensure timely issuance of equipment and materials

L-3 Communications:
Data Entry Specialist 9/ /2010

• Entered alphanumeric data into a proprietary computer system and then sorted and verified the accuracy of inputted data
• Developed, implemented, and maintained data work flow procedures, including data quality assurance procedures
• Ran reports in excel and/or access Draft activity summaries in word
• Tracked purchase order delivery and provided weekly status report

United States Army
Logistics Supply Specialist 7/ /2009

• Documented the financial cost of various operations, including the cost of necessary supplies
• Distributed supplies to soldiers or other personnel as needed, and verified the inventory of supplies in warehouse locations.
• Managed the shipment and transportation of supplies for over 1,000 military personnel
• Negotiated with multiple vendors and shipping companies to manage the shipment and transportation of supplies

Datacenter Technician Sample Resume 3
Summary of Qualifications
rmy veteran with 8 years of Data Center Operations experience. Skilled with installing servers, cabling and testing, and troubleshooting networks. Qualified with evaluating existing network systems. Knowledgeable in performing network maintenance to ensure networks operate correctly with minimal interruption. Over 6 years of Logistics and Procurement experience. Trained in analyzing and coordinating the logistical functions for an organization. Responsible for the entire life cycle of a product, including acquisition, distribution, internal allocation, delivery, and final disposal of resources.

Professional Experience
IES Communications, Sterling, VA
Data Center Technician II 12/2020 - Present

• Racked and Stacked servers and networks devices in the Data Hall for various clients
• Processing Daily tickets and Tasks in ServiceNow
• Troubleshot various devices running on Unix, Linux and Windows
• sset management of IT equipment
• Review cable matrix to determine best possible cabling process
• Rotating On-call nights and weekends
• Monitored processes for compliance with standards
• Keeping running inventory of assets in and out of Data Hall

SOC Telemed: Reston, VA
IT Field Ops 06/ /2020

• Troubleshot Network Issues
• ssisted hospitals with getting telemedicine carts online on their network.
• sset management of IT equipment
• Processing Daily tickets and Tasks
• Configuring WAP's
• Working directly customers on various technical issues

Client
Operations Engineer II 06/ /2020

• Racked and Stacked servers and networks devices in the Data Center for a variety of clients ( Cisco, Nutanix, EMC, IBM)
• Ran cabling of Cat6 and fiber for various Data Center requests
• Tested and troubleshot hardware and resolved multiple server and network incidents daily
• Maintained inventory for over 3,000 servers and network equipment in ServiceNow
• Responsible for procurement receiving and shipping of all IT equipment which included RMA, asset tagging, submitting PO's, adding devices to out ITAM system for asset management purposes
• Troubleshot various devices running on Unix, Linux and Windows
• Evaluated project info to determine specifications or requirements.
• Documented operational and network-related activities and tasks
• ssisted in the creation and maintenance of network and data center diagrams with detailed site documentation
• Provided onsite assistance that included reseating line cards troubleshooting, break/fix, cabling and provided device info to remote techs

Client
Data Center Operations Technician 9/ /2013

• Updated the database with any changes which includes new equipment, location change or decommissioned devices
• Provided onsite support installing a multitude of servers and network devices in the data center for different organizations
• Installed servers, routers, switching according to cable matrix
• Prepared procedural documents and es conferred with technical personnel on a daily basis to prepare designs and operational plans.
• Maintained inventory of over 2,000 Data Center devices through Nlyte
• Monitored processes for compliance with standards
• Conducted validation tests of equipment and processes
• Supervised multiple engineers and other technical personnel
• Recommend technical design or process changes to improve efficiency, quality and performance
• nalyzed diagram for cabling of Data Center devices

SSA:
Inventory Technician 3/ /2012

• Maintained the accurate inventory of over 1,000 items and reviewed statistical reports for any abnormal and erroneous dat
• Provided input and recommendations in improving supply chain strategies, policies and practices to achieve Best-in-Class Supply Chain Management
• Responded to requests from Inventory lead for logistics support as required on a daily basis
• Shipping and Receiving support and reconcile any inventory discrepancies
• Ensured adhered to quality requirement in storage and issuing of materials
• Performed other duties and/or special projects as assigned
• Decommissioned over 800 old/out of date devices and prepared them for sell-off

Northrop Grumman:
Logistics Specialist 8/ /2011

• Packed and shipped IT related equipment to over 100 separate facilities and performed inventory control of equipment assigned to support offices
• Maintained inventory control processes to account for property received, shipped, excess, moved, and in transit
• Communicated effectively with various acquisition, product support/logistics, engineering, and other technical professionals on a variety of technical and non-technical activities
• Sort and place materials or items on racks, shelves, bins and containers according to predetermined sequence

mazon:
Inventory Tech 6/ /2010

• Led a team of 6 warehouse personnel and their daily activities relating to receiving, stocking, picking, movement and shipment of goods
• Provided a point of connection between the demand planning process and the customer, Order Fulfillment, and Customer Relationship Management activities
• Reconciled any inventory discrepancies and reviewed daily cycle counts for approvals
• Planned and conducted inventory checks on a monthly basis

Worked closely with operations team to ensure timely issuance of equipment and materials

L-3 Communications:
Data Entry Specialist 9/ /2010

• Entered alphanumeric data into a proprietary computer system and then sorted and verified the accuracy of inputted data
• Developed, implemented, and maintained data work flow procedures, including data quality assurance procedures
• Ran reports in excel and/or access Draft activity summaries in word
• Tracked purchase order delivery and provided weekly status report

United States Army
Logistics Supply Specialist 7/ /2009

• Documented the financial cost of various operations, including the cost of necessary supplies
• Distributed supplies to soldiers or other personnel as needed, and verified the inventory of supplies in warehouse locations.
• Managed the shipment and transportation of supplies for over 1,000 military personnel
• Negotiated with multiple vendors and shipping companies to manage the shipment and transportation of supplies