- Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times.
- Delegate authority and assign responsibilities and work schedules to department staff.
- Provide hands-on leadership to Compliance department.
- Responsible for correspondence and communications with state regulators.
- Assists and advises other departments and Company personnel, as necessary, to assure the successful compliance of internal controls and standard operating procedures.
- Develop, implement, and maintains internal controls, standard operations procedures and regulation for state and federal agencies. Audit follow-up.
- Meet with departmental directors and managers as necessary.
- Maintain an extremely high level of confidentiality in all actions and duties.
- Have complete knowledge of all casino events and promotional activities.
- Keep work area in a clean and orderly manner.
- Ensure the safety and security of all customers and team members.
- Comply with all policies and procedures established by Bally's Kansas City Casino and department management.
- Other duties as assigned or any reasonable request from any member of management.
- Manage day to day operation of the BSA/AML Compliance Program.
- Collaborate with BSA Officers and various entity level departments to direct BSA/AML compliance issues to appropriate existing channels for investigation and resolution.
- Acts as an independent review and evaluation body to ensure that BSA/AML compliance issues/concerns within the organization are being appropriately evaluated, investigated, and resolved.
- Maintains knowledge of developments, trends, and best practice in BSA/AML compliance administration, including state legal and regulatory changes and propose changes to Bally's corporate BSA/AML compliance practices.
- Provide investigation support and direction for entity level reporting with the Know Your Customer Program and customer source of funds as needed.
- Monitors employee BSA/AML training and coordinates BSA/AML compliance activities of other departments to remain abreast of all current BSA/AML compliance.
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Manager - Compliance/BSA - Kansas City, United States - Bally's Dover Casino Resort
Description
Responsibilities: