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    Immediate Opening Warehouse Customer Service Rep. - Cerritos, United States - JobsRUs

    JobsRUs
    JobsRUs Cerritos, United States

    2 weeks ago

    JobsRUs background
    Description

    Job Description

    Customer Service Representative needed for a logistics company in Cerritos, California.

    Duties:
    • Support Operations and Logistics departments
    • Manage shipment scheduling, planning, updating, and tracking
    • Oversee freight shipments from beginning to end
    • Coordinate delivery logistics with suppliers, trucking companies, warehouses, and shipping carriers
    • Keep clients informed about shipment status
    • Handle filing, data entry, and other paperwork tasks
    • Collaborate with different departments to ensure prompt shipping
    • Resolve customer service issues and shipment discrepancies
    • Ensure compliance with Customs regulations
    • Perform other assigned duties to meet company objectives

    OTHER SKILLS AND ABILITIES:
    • Proficient in Microsoft Office (Outlook, Word, Excel)
    • Detail-oriented, organized, and accurate in record-keeping
    • Fluent in Spanish
    • Minimum 1 year of logistics experience
    • Shipping experience preferred (FedEx/UPS)

    Dependable
    • Excellent communication skills (phone and email)
    • Adherence to procedures and proactive follow-up
    • Collaborative team player


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