Customer Service Rep - Garden Grove, United States - Coastline Metal Finishing Corp.

Coastline Metal Finishing Corp.
Coastline Metal Finishing Corp.
Verified Company
Garden Grove, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Job Overview


Reports to
:
Department Supervisor

Location
:
Garden Grove, CA

Type
:
Full-Time
Schedule
:1st Shift

Job Summary:
Coordinates and expedites the flow of work within or between departments according to daily and weekly production schedules.

  • Review the MRP system to ensure customer order due dates are in line with required delivery dates
  • Verify customer purchase orders against internal work order to ensure that the company can comply with process requirements and all processes have been flowed down correctly
  • Provide continuous updates to customers on the status of their orders within the allotted 4 hour time frame
  • Communicate with customers on any additional blue prints, drawings, or other items needed for processing
  • Coordinate with production on obtaining ECD's for orders
  • Prepare orders in ship out or other areas as needed
  • Develop daily reports on orders and communicate with production
  • Other duties as assigned

Education:
High School Graduate or General Education Degree (GED): Required

Experience:2 plus years of experience in manufacturing


Benefits:


  • Compensation Range $16.00 to $22.46 per hour (DOE)
  • Medical, Dental, Vision, Employer Paid Basic Life, Supplemental Life Insurance, 401k with a Employer Match
  • Generous Paid Time Off program
  • 7 Holidays and 1 Floater Holiday

Experience:
Required

  • 2 year(s): Manufacturing experience

Education:
Required

  • High School or better

Behaviors:
Preferred

  • Team Player: Works well as a member of a group
  • Dedicated: Devoted to a task or purpose with loyalty or integrity
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations:
Preferred

  • Goal Completion: Inspired to perform well by the completion of tasks
  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
  • Self-Starter: Inspired to perform without outside help
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
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