Customer Service Rep I - Torrance, United States - AANSEACORE INC.
Description
Skill / Qualifications- High School Diploma or Some college preferred.
- 3+ years working in a customer serviceoriented environment.
- Proficiency in Microsoft Office.
- Excellent verbal and written communication skills.
- Ability to multitask.
- Strong attention to detail.
- Assist with User Conference registrations and session selection for applicable customers.
- Answer all incoming phone calls timely and handle accordingly
- Manage leads and provide timely assistance to Sales for order creation.
- Register customers for sessions as required.
- Run CPE reports, reconcile requests and generate certificates.
- Manage timely polling reports for CPE fulfillment
- Generate additional CPE billing as required.
- Reconcile multi firm training sessions.
- Update and maintain training guide links.
Benefits:
Competitive Hourly Rate (Depending on Experience)
Job Types:
Full-time, Contract
Salary:
$ $20.00 per hour
Experience level:
- 3 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
Application Question(s):
- What's your current visa status?
Education:
- High school or equivalent (preferred)
Experience:
- Customer service: 3 years (preferred)
- Outbound calling: 3 years (preferred)
- Tax & Accounting: 3 years (preferred)
Work Location:
In person
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