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    Senior Program Manager - Chicago, United States - After School Matters Gala

    After School Matters Gala
    After School Matters Gala Chicago, United States

    2 weeks ago

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    Description


    After School Matters is a Chicago-based nonprofit organization that annually offers after-school and summer programs to nearly 19,000 Chicago high school teens to explore and develop their talents while gaining critical skills that will set them up for success in college and beyond.


    Thirty years later, now known as After School Matters, our program has engaged more than 350,000 Chicago teens and is the nation's largest and most successful provider of after-school and summer programs for high school teens.

    No other organization offers programs to high school students at the scale and quality that we do.


    We offer paid apprenticeships led by professionals in the fields of arts, communications and leadership, sports, and STEM (Science, Technology, Engineering, and Math).

    Our nationally respected youth development model has been replicated in cities across the country and earned us the City Livability Award from the U.S.

    Conference of Mayors.


    Programs take place at community locations throughout the city, including three ASM buildings: downtown at Gallery 37 Center for the Arts, the Michael and Karyn Lutz Center in Belmont Cragin, and the Pullman community at Gately Park.

    Currently, After School Matters' annual operating budget is approximately $35M and employs approximately 500 staff across the organization.

    For more information, visit


    Summary of Position:


    The primary function of the Senior Program Manager position is to facilitate and monitor After School Matters programs within one of After School Matters buildings (and in the surrounding area) after school, during the day, on weekends and during school breaks.

    The Senior Program Manager will implement high quality programs in collaboration with independent instructors, community-based agencies, and educational and cultural institutions.

    The Senior Program Manager will work closely with the Senior Program Director on all programmatic special projects and liaise with other departments on programmatic projects/initiatives.


    Major Duties and Responsibilities:
    Oversee and ensure high quality of all programs at one of After School Matters buildings (and the surrounding area)
    Collaborate with operations personnel to ensure the cleanliness, safety, and security of After School Matters building
    Co-lead facilities meetings and maintain regular communication with Facilities Management re: building cleanliness, building organization, building repairs, space reservations, building improvements, security, safety drills, food service, etc
    Establish, communicate, and uphold building expectations (entry/exit, food/drink expectations, no gum, appropriate attire, etc.)
    Communicate building updates to a range of audiences including senior staff, donors, and community members
    Host donor tours and program experiences
    Build and maintain a high-quality program portfolio that includes after school, daytime, weekend and school break programs
    Continuously assess program portfolio and lead team efforts to develop, expand or redesign programs to align with organizational goals and optimize building use to benefit teens
    Effectively manage partner relationships
    Oversee recruitment and enrollment efforts including outreach to neighborhood schools, participation in citywide events, facilitation of teen interview days, etc
    Develop systems to ensure a safe, respectful, and teen centered environment
    Manage behavioral issues (counsel teens directly and support instructors)
    Supervise, support and coach the program team including Program Specialists, College Interns and Administrative Assistants
    Conduct regular site visits, observations and Youth Program Quality Assessments
    Manage advanced level programs to ensure that they meet After School Matters program quality expectations for instruction and final product
    Analyze data (observations, evaluations, attendance) and make quality improvement recommendations
    Oversee and analyze program site visits and completion of program observations, impact statements, career readiness scoring, instructor reports, instructor surveys and teen surveys and make appropriate adjustments based upon data
    Communicate clear expectations and support team to meet all compliance measures
    Act as team lead for generating solutions that promote programmatic efficiency
    Collaborate with internal departments (i.e., Communications, Advancement, Finance) to optimize opportunities for teens such as preparing teens for interviews, providing tours for potential donors, etc
    Develop and maintain relationships with program partners and instructors
    Mange the recruitment, hire and training all instructors and program providers to implement high level programming options
    Ensure that all programs are equipped with necessary materials and supplies to implement high quality programming
    Create and refine program budgets in collaboration with the Finance department
    Working with the Communications department, implement and monitor recruitment strategies
    Work closely with specialists to assist providers with effective recruitment and retention strategies
    Collaborate with independent instructors and community-based organizations to monitor quality and logistics so that programs run smoothly
    Stay abreast of trends in teen interests and best practices for out of school time programming
    Assist in the hiring of program staff
    Act as primary contact for emergencies that involve calling a parent/guardian and or transport to the emergency room
    Provide leadership for the branch when the Senior Program Director is not available
    Other duties as assigned


    Supervisory Responsibilities:
    Program Specialists (2—4)
    College Intern


    Physical Demands:


    The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Must be able to lift up to 50 pounds occasionally
    Must be able to sit for long periods of time


    Work Environment:


    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is not exposed to weather conditions
    The noise level in the work environment is usually moderate
    Must be available some weekends
    Flexible work hours required consistent with out of school time programming (including Saturdays)


    Knowledge, Skills and Abilities:
    Excellent interpersonal skills
    Skilled in developing and facilitating collaborative relationships
    Demonstrated experience leading and developing teams
    Excellent organizational skills and problem-solving abilities
    Excellent oral and written communication skills
    Excellent Microsoft Office including proficiency in Excel; ability to collect and maintain information as needed
    Demonstrate experience in project management
    Ability to multi-task and meet deadlines
    Ability to work in fast paced, high energy environment
    Respect for all levels of the organization and outside partners
    Energetic team player who works well in collaborative situations
    Strong orientation to customer service


    Qualifications:
    Bachelor's degree (Master's degree preferred)
    4+ years management and youth programming experience
    Cook County residency required
    Availability on evenings and Saturdays


    Additional Requirements:


    Staff are required to provide proof of COVID-19 Vaccination or have an approved medical or sincerely held religious beliefs exemption prior to starting employment.

    If a medical or sincerely held religious belief exemption is approved, weekly Polymerase Chain Reaction (PCR) testing is required part of any reasonable accommodation.


    How to Apply:
    Send a Cover Letter and Resume to


    EEO:
    After School Matters is an Equal Opportunity/Affirmative Action employer.

    All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, military discharge status, age, marital status, parental status, or source of income.

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