Program Manager - Chicago, United States - Workday

Workday
Workday
Verified Company
Chicago, United States

3 weeks ago

Mark Lane

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Mark Lane

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Description
Your work days are brighter here.

At Workday, it all began with a conversation over breakfast.

When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market.

And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable.

Feel encouraged to shine, however that manifests:
you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique.

Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

About the Role


As a Program Manager for the WSP - Delivery Center of Excellence, we'll look to you to help coordinate and streamline work, processes, and communications across the Workday Success Plans team and with our partners across Workday.

You will be accountable for the successful execution of various projects and programs.

As a collaborative teammate, you will support our consultants in their day-to-day work, collaborate with our operations teams, and partner with leadership to drive initiatives.

We're looking for someone who can thrive in a fast-paced software-as-a-service company and can easily adapt in an environment that changes rapidly.


Primary Responsibilities- Design and maintain training materials and procedures- Coordinate recurring updates and improvements to published policies, guidelines, and other resources- Provide technology support for our consultants- Curate the overall story/narrative for all business related metrics.

Regularly interact with metric owners to stay informed of all business operations metrics and proactively work to understand data trends and insights.

Monitor and analyze trends to provide key insights and integrates these metrics into business and operations reviews. Responsible for business planning and providing detailed analysis and key inputs for decision making.- Collaborate on and clarify business requirements- Manage testing - define test cases, organize / participate in testing, manage issues tracking- Communicate change & update procedures and training materials- Support CoE initiatives - tracking and communicating progress and driving timelines- Enforce an evolving governance model (OKRs, GDPR, program terms, etc)- Manage standard reporting and creation of new reports

About You

Basic Qualifications:
P3- 2+ years of experience in a training & development program/project management role in a professional services environment

  • 2 + years of prior consulting experience either as an internal consultant or with a consulting/software company.

Basic Qualifications:
P4- 6+ years of experience in a training & development program/project management role in a professional services environment

  • 4 + years of prior consulting experience either as an internal consultant or with a consulting/software company.
Other Qualifications- Bachelor's degree or relevant work experience required.

Advanced degree preferred- Familiarity with Cloud Computing and Software as a Service- Proficient in Word, Excel, Google Drive / tools, SmartSheet, PowerPoint, and Salesforce- Strong multi-tasking, analytical, and teamwork skills.- Highly organized and detail oriented with a demonstrated use of planning strategies and tactics.- Ability to work independently, multi-task effectively and thrive in a multifaceted environment- Capable of building positive relationships across multiple teams and time zones- Ability to analyze data, reports and dashboards and an eagerness to "dive in" and formulate new insights on how to better support internal partners.

Workday Pay Transparency Statement

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Primary Location:
USA.IL.Chicago

Primary Location

Base Pay Range:
$113,400 USD - $170,100 USD

Additional US Location(s)

Base Pay Range:
$102,600 USD - $190,000 USD

Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.

We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role).

This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together.

Those in our

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