- Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
- Manage incoming calls.
- Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Base Pay plus bonus
- Paid time off (vacation and personal/sick days)
- Life Insurance
- Retirement Contributions
- Valuable experience
- Growth potential/Opportunity for advancement within my office
- Property and Casualty license (must be able to obtain within 30-60 days)
- Life and Health license (must be able to obtain within 30-60 days)
- Bilingual-Spanish language skills (preferred)
- Strong phone contact handling skills and active listening.
- Comfortable with making outbound calls.
- Genuinely excited to help customers.
- Patient, empathetic, and passionately communicative; loves to talk.
- Ability to empathize with and advocate for clients when necessary.
- Strong Problem-solving skills
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
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Receptionist / Front Office
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Rick Rogusky - State Farm Agency Ionia, United StatesRick Rogusky - State Farm Agency, located in Ionia, MI, has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude. · **Responsibilities include but not limited to**: · - Provide product ...
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Receptionist / Front Office
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Staff My Agency Ionia, United StatesRick Rogusky - State Farm Agency, located in Ionia, MI, has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude. · The main role is to ensure excellent service standards, respond eff ...
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The Joint Chiropractic Grand Rapids, United StatesJob Overview: · Hours: M-F 9:30am-7:00 pm · Saturday: 9:30am - 4:00pm · Please send cover letter, resume and references: · **Job Types**: Full-time, Part-time · Pay: $ $20.00 per hour · Expected hours: 40 per week · **Benefits**: · - Health insurance · - Paid time off · Schedule: ...
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Benjamin J. Visger DO PLLC Grand Rapids, United StatesPlease note we are looking for someone to work out of BOTH our Grand Rapids office and our North Muskegon office. This is a position that will require you to work out of both offices on a regular basis. · The front desk position is vital to the the running of the office. You are ...
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Safe Haven Ministries Grand Rapids, United States**Supervised By**:CEO · **Hours & Status**: Full-time; non-exempt 40 hours/week · **Salary & Benefits**:$51,000 - $55,000; 4 weeks of PTO, increasing to 6 weeks at 2 year anniversary; 11 paid holidays plus one floating holiday; health, dental and vision benefits and HSA or FSA wi ...
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Peak Performance Physical Therapy Grand Rapids, United States**Our team is growing, and we are looking for a Front Office Representative at our Grand Rapids location.** · At Peak Performance Physical Therapy, you will be joining a nationally recognized, PT-owned practice that believes nobody should be in pain. We value and serve our patien ...
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MetroCal Inc Kentwood, United StatesISO 17025 Accredited Metrology and Calibration lab looking to fill a position with the potential for growth within company. We are looking for a reliable, motivated, customer oriented and friendly individual to work with our team to give our customers the best experience possible ...
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Certified or Registered Medical Assistant
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Interim HealthCare of Western Michigan - Staffing Grand Rapids, United States Full timeInterim HealthCare is hiring for medical assistants in Holland, MI. Must be registered or certified in · Michigan. Join our team today · General Purpose: · The Medical Assistant as allowable under state law and under the direct supervision of a physician, performs · clinical supp ...
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Comfort Suites Grand Rapids South Grand Rapids, United StatesOverview: We are seeking a highly organized and professional Front Desk Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in providing excellent customer service and creating a positive impression for our visitors and clien ...
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Receptionist - Franklin Campus
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Receptionist / Front Office - Ionia, United States - Rick Rogusky - State Farm Agency
2 weeks ago
Description
Job Description
Job DescriptionRick Rogusky - State Farm Agency, located in Ionia, MI, has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude.
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to:
You will receive:
Ideal Candidate: