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    Front Office Coordinator - Grand Rapids, United States - Anesthesia Practice Consultants P.C

    Anesthesia Practice Consultants P.C
    Anesthesia Practice Consultants P.C Grand Rapids, United States

    3 weeks ago

    Default job background
    Description
    Essential Job Functions
    • Warmly greets patients, family members and visitors
    • Secures patient information by completing and safeguarding medical records, keeping patient information confidential
    • Provides positive customer service
    • Schedule's procedures and office visits by planning with offices; verifying times; preparing charts, pre-arrival and consent forms
    • Answers the phone in a courteous and professional manner
    • Up front collections during check-in or check-out process
    • Performs insurance verification and or authorizations
    • Responsible for updating and maintaining correct patient demographic information
    • Maintains an open referral pathway for referring physicians and patients to ensure timely scheduling
    • Provides patients with the necessary documents for their appointments
    • Updates job knowledge by participating in educational opportunities
    • Other duties as assigned
    Job Knowledge/Skills/Abilities
    • High school diploma required
    • College level degree preferred
    • Strong written and verbal communication skills
    • Time management and organizational skills
    • Attention to detail
    • Ability to make quality, independent decisions
    • Effective problem-solving ability
    • Knowledge in healthcare field
    Physical Demands:
    • Independently mobile to perform tasks
    • Ability to be seated for up to 8 hours per shift
    • Ability to push, pull or lift, up to 60 pounds

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