Client & Office Coordinator - Grand Rapids, United States - Alles Law

Description

Client & Office Coordinator

Summary:

The position of CLIENT & OFFICE COORDINATOR will ensure that all callers and visitors have an exceptional experience with Alles Law and oversee office administration, processes, and procedures.

Traits for Success:

• Eager to learn and quick to understand how systems connect within the office
• Excited about outstanding customer service and building connections
• Proactive about completing tasks each day
• Extremely responsive to inquiries and inoffice communication
• Strong critical thinking skills

Responsibilities:

Client Relations

• Quick response to new client inquiries and scheduling requests
• Manage attorney and paralegal calendars
• Welcome clients and visitors upon arrival at reception
• Ensure attorneys are fully equipped for each meeting
• Answer, screen, and forward phone calls in a professional manner
• Maintain meaningful contact with clients to add value
• Displays initiative and excitement about excellent customer service
• Maintain CRM

Office Administration

• Manage vendor and service providers
• Various HR functions
• Coordinate PTO, payroll, and other monthly support functions
• Other responsibilities as determined

Requirements:

• Customer Service Experience (required)
• Data Entry Skill (required)

Microsoft Office: 1-2 years, minimum (required)

• Bachelors (preferred)

About Alles Law:
Alles Law is a multi-state law firm practicing in estate planning and settlement. Our focus on closely related practice areas allows us to be personal and comprehensive with each client we serve.


Pay:
$40, $60,000.00 per year


Benefits:

• 401(k) matching
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Education:

• High school or equivalent (required)

Experience:

Microsoft Office: 1 year (required)


Ability to Relocate:

• Grand Rapids, MI 49546: Relocate before starting work (required)

Work Location:
In person