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    Client services rep Boston ma - ESR Healthcare

    ESR Healthcare
    ESR Healthcare Boston, United States

    6 days ago

    Default job background
    Description
    Client services rep Boston ma

    Experience level:
    Mid Level (5-8 yrs exp.)

    Experience required: 2 Years Education level: High school or equivalent Job function:

    Customer Service Industry:

    Printing Compensation:
    $51,000 - $60,000 Total position: 1 Relocation assistance: No


    MUST HAVES:
    Prior work experience in print, mail, fulfillment, or promotional industry

    Prior experience with estimating ,

    Prior experience with billing/invoicing experience

    Prior experience with large scale project management


    RESPONSIBILITIES:


    The primary responsibilities are to support clients to ensure completion of their projects and serve as consultant to meet client's marketing production services objectives.

    The successful candidate will be required to:

    Respond to new and existing client inquiries and order requests including understanding client requirements, initiating estimates and quotes and providing technical support to achieve clients marketing goals

    Enter orders into ERP system

    Create purchase orders for varied components of projects

    Work closely with production team as client advocate to communicate objectives clearly and manage production to ensure quality and expectations are met

    Handle client communication and documentation for client meetings, project status, inventory, and project/program requirements.

    Track project schedules, budgets, and quality goals for each client project

    Proactively resolve issues and handle challenges to meet client objectives

    Requirements of Client Service Representative/

    Account Manager:
    This is a Direct Hire position. The hours are Mon-Fri 8AM-4:30PM with some flexibility. The salary range is $55,000-$60,000 based on experience.


    BENEFITS OFFERED:
    Health Insurance, 401K, Life Insurance, PTO, Paid Holidays, and More

    #J-18808-Ljbffr


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