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Albuquerque

    Customer Service - Albuquerque, NM, United States - MAPFRE

    MAPFRE
    MAPFRE Albuquerque, NM, United States

    2 weeks ago

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    Description

    Century Automotive Service Corporation, a MAPFRE USA Company, based in Albuquerque, New Mexico, is a leading provider of extended warranty programs and ancillary finance and insurance products.

    Century currently markets its products through specialized F&I (Finance & Insurance) Agencies that have relationships with car dealerships around the United States.

    This position is on site in our Albuquerque Office and pays up to $18 / hour, to include comprehensive benefits on Day One

    Schedule:
    Monday through Friday, 8:30 a.m. MT / hybrid work week; overtime as required
    Also responsible for documenting, cataloging and maintain all rate cards in the system. Additional responsibilities include prompt and courteous service to both internal and external customers.
    Effectively and efficiently complete all daily tasks relating to warranty product pricing rate card development, implementation, and modification.
    Respond to and ensure the prompt and effective response to all customer service telephone and/or written inquiries.
    Document, catalog, and maintain all rate cards in the system.
    Special projects or other duties as assigned.
    Excellent Client /

    Customer Service:

    Must possess a customer service attitude and be able to ensure all customers, and/or client related issues are handled in a fast, fair and courteous manner.

    Must be detail oriented with a keen attention to accuracy and quality.

    Education and/or Experience:

    Must possess a high school diploma or equivalent, along with previous service contract or business processing environment experience (preferred).


    Computer Skills:

    Must possess above average computer skills, including a solid working knowledge of Excel, as well as other Microsoft Office applications.

    #If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the MAPFRE Insurance Talent Acquisition team at .
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