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Albuquerque

    Customer Service - Albuquerque, United States - University of New Mexico

    University of New Mexico
    University of New Mexico Albuquerque, United States

    3 weeks ago

    Default job background
    Description
    Fiscal Services Tech

    Requisition ID
    req29256

    Working Title
    Customer Service - Department Purchasing

    Position Grade
    09

    Position Summary
    The Department of OB-GYN seeks an individual withexceptional customer service skills to join our team. In the CustomerService-Department Purchasing role, you'll bring your passion for deliveringoutstanding service, your problem-solving abilities and your friendly demeanerto create a positive and efficient experience for our faculty, staff andlearners.

    In this position, you'll play a pivotal role in ensuring thesmooth operation of the Department's financial activities. Yourresponsibilities will include processing transactions like food orders, Amazonpurchases and travel while maintaining records in our Departmental systems andUNM's Chrome River. You'll be the go-to person for all purchases made with aDepartment credit card. You'll serve as the point person for processingreimbursement requests and you'll process and distribute monthly reports.

    The ideal candidate will have strong and effectivecommunication skills, both verbal and written. Exceptional problem solvingskills and the ability to independently analyze, research and resolve issuesare a must. This includes the ability to think critically, adapt to changingcircumstances and collaborate with colleagues to address complex problemsefficiently. If you're detail-oriented, organized, and thrive in a dynamicenvironment, we welcome your application.

    The work hours for this position are Monday-Friday 8am-5pm.This position may be eligible for a hybrid remote work schedule aftersuccessful completion of the probation period.
    See the Position Description for additional information.

    Conditions of Employment
    • Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
    • All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.
    Minimum Qualifications

    High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified.

    Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

    Preferred Qualifications

    Preferred Qualifications:
    • Bachelor's degree in business or related field
    • Experience in working in Excel
    • Familiarity with UNM Policies
    Additional Requirements

    Campus
    Health Sciences Center (HSC) - Albuquerque, NM

    Department
    Obstetrics Gynecology OB GYN (794A)

    Employment Type
    Staff

    Staff Type
    Regular - Full-Time

    Term End Date

    Status
    Non-Exempt

    Pay
    Hourly: $ $22.89

    Benefits Eligible
    This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

    ERB Statement
    As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

    Background Check Required
    Yes

    For Best Consideration Date
    5/3/2024

    Eligible for Remote Work
    Yes

    Eligible for Remote Work Statement
    This position may be eligible for a hybrid schedule.

    Application Instructions

    Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
    A qualified application includes an updated resume, cover letter and 3 supervisory references.

    Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

    The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

    The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit Refer to for a definition of Regular Staff.
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