- Associates Degree, High School diploma or GED considered with experience
- Minimum of three (3) years' experience working with "hard to serve", substance abuse and mental health clients, with at least one (1) year in a human service agency
- Translatable military experience and skills may be alternatively substituted
- Maintain good attendance record, including timely notification if unable to work shift
- Organized with attention to detail
- Ability to remain calm and responsible during emergencies
- Understanding of and ability to communicate with diverse types of people
- Ability to both work independently and as a part of a team
- Ability to follow complex oral and written instructions
- Commitment to helping formerly homeless people to regain and maintain their independence
- Understanding of and experience working with issues of homelessness and recovery
- De-escalation and conflict resolution skills
- Ability to appropriately respond to and defuse crisis
- Basic computer proficiency, including email, Microsoft Word, and online applications for timekeeping activities
- Reliable transportation with a clean driving record
- Ability to lift 25 lbs and sit or stand for prolonged periods
- Must be able to perform essential functions of this position within what would be considered reasonable accommodations
- Present a relaxed, courteous, and professional communication style, even under pressure
- Organized, with attention to detail
- Ability to remain calm and responsible during emergencies
- An understanding of and ability to communicate with diverse types of people
- Ability to both work independently and be a part of a team?
- Commitment to helping formerly homeless people to regain and maintain their independence
- Ability to follow complex oral and written instructions
- Applicants are required to learn basic computer word processing and databases, etc.
- Ability to appropriately respond to and defuse tension
- Supportive environment
- Mental Health Program available to all employees
- Paid lunch period
- $23.00 per hour
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Weekend Overnight Program Monitor - San Francisco, United States - SWORDS TO PLOWSHARES VETERANS RIGHTS ORGANIZATION
Description
About Swords to Plowshares
Founded in 1974, Swords to Plowshares is a community-based not-for-profit organization that provides counseling and case management, rapid re-housing and eviction prevention services, employment and training, supportive housing, and legal benefits assistance for low-income, homeless, and at-risk veterans in the San Francisco Bay Area. Swords to Plowshares promotes and protects the rights of veterans through advocacy, public education, and partnerships with local, state, and national entities. Learn more about the work of Swords to Plowshares, and ways in which you can help, by visiting our website at:
Job Title
Weekend Program Monitor- Overnight Shift
Employment Type
Non-Exempt
Schedule
Part-Time 16 hours per week; Saturday and Sundays 12 midnight to 8:00 am
Location
Fairfax / Safe Haven - 420 Eddy Street, San Francisco, CA 94109
Summary
The Weekend Overnight Program Monitor responsibilities include provision of services to dually diagnosed veteran residents. The Overnight Program Monitor supports the achievement of veteran resident goals, case management and veteran advocacy. The responsibilities of this role include monitoring the activities of residents after hours, responding to emergencies, and completing appropriate documentation, including incident reports and logbook entries; preparing, and cooking meals, and working with clinical staff to facilitate treatment and identify resident issues.
Roles and Responsibilities
•Comply with all rules and procedures (Personnel Policy Manual and residential facility
guidelines)
•Monitor common area activities of building residents and guests
•Maintain building security and screen all visitors
•Maintain accurate and complete documentation, i.e. incident reports, complaints, and daily logbook entries
•Respond to building emergencies in compliance with the Property Management manuals
•Maintain a relaxed, courteous and professional demeanor, even under pressure, to treat
tenants with respect and patience
•Assist tenants in completing work orders, incident reports and complaints
•Assist the Program Manager with administrative tasks as directed
•Maintain a clean and presentable work area, building entry and lobby
•Plan, prepare and serve daily onsite breakfast (including clean up)
•Employee must be able to perform all essential job requirements and responsibilities within
what would be considered reasonable accommodation
•Perform other duties as assigned
Requirements
Skills
Compensation is based on a competitive public interest salary scale.
Swords to Plowshares is fully committed to the ongoing work of creating a more diverse, equitable, and inclusive organization. For us, this is a process and not a destination. We embrace the principles of cultural humility to create spaces where all people feel welcome, heard, and valued.
We stand against injustice and discrimination of all kinds. This includes mistreatment based on race, age, color, veteran/military status, language, ethnic background, national origin, ancestry, ability, religion, sexual orientation, gender identity, or gender expression, other status protected by law, and the other qualities/traits that make you unique. We encourage applications from all qualified individuals.
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