Community Advocacy Manager - Columbus, United States - Ohio Department of Developmental Disabilities

Description

Primary Location

:United States of America-OHIO-Franklin County-Columbus

Work Locations

:James A Rhodes Office Tower 2130 East Broad St21st FloorColumbus43215

Organization

:AgingClassified Indicator:ClassifiedBargaining Unit / Exempt:Exempt

Schedule

:Full-timeWork Hours:8:00am - 5:00pmCompensation:$ $39.81

Unposting Date

:May 28, 2024, 11:59:00 PM

Primary Job Skill

:Human ServicesTechnical Skills:Change Management, Program Management, Public Health, Policy Direction, FacilitatingProfessional Skills:Cultural Awareness, Problem Solving, Strategic Thinking, Verbal Communication, Written CommunicationCommunity Advocacy Manager(240004XA) Job Duties

About Us:

The Ohio Department of Aging (ODA) is a cabinet-level agency within the executive branch of the Ohio state government. The director of ODA is a member of the Governor's cabinet, serving as principal advisor and advocate for 2.8 million older adults and their families. Through services, supports, and activities that cover a wide spectrum of issues, ODA strives to achieve its mission to foster sound public policy, research, and initiatives that benefit older Ohioans.

ODA is the federally designated agency responsible for developing and administering multi-year state plans that advocate for, and provide assistance to, older Ohioans and their families. In addition to the centralized functions, the agency designates and contracts with community providers and a network of 12 Area Agencies on Aging, who manage a wide array of federal and state-funded supportive services. These services assist older adults to live as independently as possible; promote healthy aging and active community involvement; and support family members in their vital care giving role.

To promote the agency's vision of Ohio – the best place to age in the nation, ODA actively collaborates with consumers, stakeholders from key associations, government, and the public. The independent Office of the State Long-Term Care Ombudsman and the Board of Executives of Long-Term Services and Supports are also located within ODA.

Our core values are :

• Promote Independence - Provide resources that foster independence and autonomy throughout the lifespan.

• Empower Communities - Deliver sustainable, relevant solutions that empower communities to act within the best interest of their elders.

• Challenge Ageism - Promote new perspectives of aging that challenge the traditional declinist narrative.

• Advocate for Excellence - Advocate with and for Ohio's elders to ensure their voices are heard and their needs are met.

• Engage in Innovation - Engage the aging network by staying innovative, flexible, and attentive to the evolving needs of our partners and stakeholders.

To learn more about the Ohio Department of Aging and our programs visit our .

About the Division:

The Office of the State Long-Term Care Ombudsman (SLTCO) safeguards the rights of consumers of long-term care and other services throughout Ohio. The office's mission is to advocate for excellence wherever consumers live. Representatives of the office seek resolution of problems and advocate for consumers and residents of nursing homes and other long-term care settings, with the goal of enhancing their quality of life and care.

About the Role:

The Community Advocacy Manager at the Office of the State Long-Term Care Ombudsman within the Ohio Department of Aging plays a critical role in advocating for and overseeing the delivery of Ombudsman services in community-based settings. This includes residential care facilities, class 2 residential facilities, and home-based care environments. The position is pivotal in identifying the needs within these settings and developing processes to enhance the quality of care and life for older Ohioans. It involves close collaboration with state and federal agencies, managing current service execution, and developing strategies for comprehensive, person-centered advocacy.

Key duties of this role are:

• Service Development and Refinement: Lead the ongoing development and refinement of Ombudsman services in various home and community-based settings, ensuring they meet the evolving needs of older Ohioans.

• Stakeholder Liaison: Act as a key liaison with stakeholders and other agencies (, MHAS, ODM, ODH, CMS, Health and Human Service-Administration for Community Living) to ensure alignment and cooperation in service delivery.

• Program Management: Oversee the daily execution of Ombudsman services, particularly for the MyCare Ohio program and the statewide rollout, ensuring services are delivered effectively and efficiently.

• Needs Identification and Strategy Formulation: Identify community-based needs and issues, and formulate strategies to ensure consistent, person-centered advocacy across all long-term care settings.

• Special Projects and Resource Development: Work on special projects within the Ombudsman program, develop resources for special events, and produce reports and guidance for both internal and external stakeholders.

• Regulatory Compliance and Certification: Assist with managing constituent inquiries, maintain client confidentiality as per SLTCO rules, and achieve certification as a long-term care ombudsman.

For more in-depth information, please clickto view the position description.

Applying for position :

• All applicants must complete an online application to be considered.

• When completing your online Ohio Civil Service Application, you must describe how you meet the minimum qualifications outlined on this job posting.

• All answers to the supplemental questions must be supported by the work experience/education on your civil service application.

Perks:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our website Our benefits package includes:

• Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.

• Dental, vision, and basic life insurance premiums are free after completed

• Paid time off, including vacation, personal, and sick leave.

• A variety of educational and professional development funding.

• Retirement: Visit the for more information.

• Ohio Deferred Compensation program: Visit the for more information.

Qualifications Completion of undergraduate core program in social or behavioral science or pre-medicine; 24 mos. exp. in delivery of human services or medical assistance in governmental, community or private human support services agency or medical provider; 6 mos. exp. in management; 12 mos. exp. in supervisory principles/techniques.

-Or completion of graduate core program in social or behavioral science or medicine-related field; 18 mos. exp. in delivery of human services or medical assistance in governmental, community or private human support services agency or medical provider; 6 mos. exp. in management; 12 mos. exp. in supervisory principles/techniques.

-Or equivalent of Minimum Class Qualifications for Employment noted above.

Job Skills: Human ServicesADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Major Worker Characteristics :

Knowledge of social or behavioral science or pre-medicine; program planning for human service organizations; social program & policy analysis; agency & governmental laws, rules, regulations & procedures applicable to particular social program; supervisory principles/techniques; management; accounting, finance or budgeting*. Ability to deal with many variables & determine specific action; prepare & deliver speeches before specialized audiences; establish professional atmosphere as administrator; handle sensitive inquiries from & contacts with officials & general public.

(*)Developed after employment.

Salary Information:

Unless required by legislation or union contract, starting salary will be set at the lowest rate of the salary range. In most cases successful employees will move up a step in the salary range within six months, with subsequent step increases occurring every year as supported by successful performance evaluation results. We also offer cost of living adjustments, longevity supplements after five years of eligible public service, and wellness incentives.