Jobs
>
Phoenix

    Luxury Guest Experience Associate - Phoenix, United States - Engage2Excel

    Engage2Excel
    Engage2Excel Phoenix, United States

    5 days ago

    Default job background
    Description


    Position: Associate, Luxury Guest Experience - Part Time/Non-Exempt

    Department: Guest Experience

    Reports to: Coordinator, Guest Experience

    Location: State Farm Stadium (Glendale, AZ)

    Format: In-person

    Cardinals Organizational Summary:

    The Arizona Cardinals Football Club is a professional football team within the National Football League (NFL). We compete in the National Football Conference (NFC) West division and call State Farm Stadium, in Glendale, Arizona, our home.

    As one of the oldest pro football franchises in the U.S., the Club has established itself as a sport and cultural hallmark within Arizona, as well as a trailblazer for diversity, equity, inclusion, and belonging (DEIB) initiatives and firsts around the League. Our vision is to build a leading sports organization that competes for championships, drives business results, creates loyal fans, develops proud employees, and inspires hope in our community. We are relentless in our pursuit of greatness on and off the field, while positively impacting our people, our fans, and our community.

    If you want to join an organization that values putting the team first, doing what is right, growing with positivity, valuing every voice, while driving performance, we would love for you to join our team. Learn more about the Arizona Cardinals and see what's happening here.

    Summary:

    The Arizona Cardinals Football Club has unveiled brand-new, unique luxury gameday seating and experiences and we are seeking passionate individuals with high-end guest experience & service capabilities. The primary responsibility of this position is to provide luxury-quality service to all guests within State Farm Stadium, specifically including those in our exclusive luxury seating, lounge, and hospitality areas.

    Primary Job Duties:

    The Associate, Luxury Guest Experience, will have the daily responsibilities, without limitation, to include the following:

    • Serve as a brand ambassador of the Arizona Cardinals Football Club, championing our organization
    • Provide unparalleled service to our luxury guests
    • Ensure every last detail is accounted for from arrival to departure; taking time to give genuine, continuous care for each guest, resolving questions and concerns as they arise
    • This level of detail and precision will be essential to creating a thoughtfully personalized and ultra-luxe experience that is exclusive to The Arizona Cardinals and State Farm Stadium
    • Embrace Cardinals luxury service culture and treat all guest and associates with the utmost of respect and kindness
    • Maintain up-to-date knowledge on all team and stadium information to effectively communicate with all guests
    • Resolves guest concerns in a professional and efficient manner without unnecessarily referring guests to other team members - understanding feedback, researching, offering solutions including multiple options, and strategies
    • Follows through and feels ownership of guest feedback and requests
    • Create exceptionally special experiences that will become treasured memories
    • Setup, maintenance, and takedown of experience areas when required, maintaining a clean and organized area
    • Other duties as assigned

    Qualifications/Requirements:

    • Education: High school diploma, or equivalent experience required, continuing education preferred
    • Experience: 1-2 years of experience in guest support, client services, or equivalent experience
    • Excellent customer service skills to interact with guests and address their needs
    • Strong communication skills to convey information and recommendations effectively
    • Bilingual language skills preferred
    • Commitment to work ALL preseason, regular season, and playoff home games (nights, holidays, weekends, and weekdays may be included)
    • Availability to work all ancillary events & Cardinals' events (Dates & Times TBD)
    • Ability to effectively work in a fast-paced environment with multiple competing priorities that require strong time management, organization, and prioritization
    • Highly motivated with a strong work ethic
    • Collaborative and team-oriented
    • Able to maintain confidential information
    • Must complete all pre-employment forms and successfully pass a background check
    • Must be able to stand and exert well-paced mobility for periods of up to eight (8) hours in length
    • Ability to lift up to 20-30 pounds on a regular basis

    The Arizona Cardinals Football Club is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

  • Kiln

    Member Experience Associate

    1 day ago

    Kiln Phoenix, United States

    **About Kiln**: · Kiln is a flex office and lifestyle brand. We deliver an exceptional experience that elevates the performance and lifestyle of our members through an ecosystem of people, products, places and spaces. · Kiln opened its first 2 locations in 2018 in Salt Lake City ...

  • SkinLab Laser, Aesthetics & Wellness

    Customer Experience Associate

    4 days ago

    SkinLab Laser, Aesthetics & Wellness Phoenix, United States

    **Job Posting: Customer Experience Associate** · **About Us**: · Skinlab Laser Aesthetics and Wellness is a premier medical spa in Phoenix, dedicated to providing exceptional aesthetic treatments and wellness services. We pride ourselves on creating a welcoming and relaxing envir ...

  • Xponential Fitness

    Cyclebar Experience Associate

    5 days ago

    Xponential Fitness Phoenix, United States

    **CBX Job Description** · We are currently seeking high energy, passion filled, and sales motivated individuals who are fitness minded and have a love for community, and our brand We are a fast-growing Indoor Cycling Franchise looking for individuals who want to grow with us Our ...

  • AAA

    Member Experience Associate

    2 days ago

    AAA Mesa, United States

    Member Experience Associate - P&C License Required · We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by ...

  • Arizona Cardinals Football Club

    Luxury Guest Experience Associate

    1 week ago

    Arizona Cardinals Football Club Glendale, United States

    **Summary**:The Arizona Cardinals Football Club has unveiled brand-new, unique luxury gameday seating and experiences and we are seeking passionate individuals with high-end guest experience & service capabilities. The primary responsibility of this position is to provide luxury- ...

  • Withcove

    Customer Experience Associate

    1 week ago

    Withcove Phoenix, United States

    **Customer Experience Associate** · at Thirty Madison Phoenix, AZ ****About Thirty Madison**** · Thirty Madison is building the premier healthcare company for people with chronic health issues. Through our novel approach to care delivery, powered by our proprietary platform and ...

  • Industrious

    Member Experience Associate

    1 week ago

    Industrious Phoenix, United States

    About the Company: · Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a ...

  • Kiln

    Member Experience Associate

    1 day ago

    Kiln Phoenix, United States

    Job Description · Job DescriptionSalary: · About Kiln: · Kiln is a flex ­office and lifestyle brand. We deliver an exceptional experience that elevates the performance and lifestyle of our members through an ecosystem of people, products, places and spaces. · Kiln opened its fi ...

  • Engage2Excel

    Luxury Guest Experience Associate

    1 week ago

    Engage2Excel Phoenix, United States

    · Position: · Associate, Luxury Guest Experience - Part Time/Non-Exempt · Department: · Guest Experience · Reports to: · Coordinator, Guest Experience · Location · : · State Farm Stadium (Glendale, AZ) · Format: · In-person · Cardinals Organizational Summary: · The A ...

  • Cambridge Investment Research (USA)

    Senior Service Experience Associate

    1 day ago

    Cambridge Investment Research (USA) Phoenix, United States

    Overview: · We are looking for someone who has experience servicing financial professionals and acting as a relationship liaison to join our Service Experience team. In this role you will have the opportunity to partner with financial professionals to answer questions, trouble s ...

  • Cambridge Investment Research (USA)

    Senior Service Experience Associate

    1 day ago

    Cambridge Investment Research (USA) Phoenix, United States

    Overview: · Cambridge is looking for someone who has experience servicing financial professionals and acting as a relationship liaison to join our Service Experience team in our Phoenix, Arizona office. In this role you will have the opportunity to partner with financial profess ...

  • Arizona Cardinals

    Guest Experience Associate

    5 days ago

    Arizona Cardinals Glendale, United States

    Position: Associate, Guest Experience - Part Time/Non-Exempt · Department: Guest Experience · Reports to: Coordinator, Guest Experience · Location: State Farm Stadium (Glendale, AZ) · Format: In-person · Cardinals Organizational Summary: · The Arizona Cardinals Football Club is a ...

  • CycleBar of United Fitness

    CBX ( Cyclebar Front Desk Experience Associate) (Scottsdale 101)

    1 week ago

    CycleBar of United Fitness Phoenix, United States

    We are currently seeking high energy, passion filled, and sales motivated individuals who are fitness minded and have a love for community, and our brand We are a fast-growing Indoor Cycling Franchise looking for individuals who want to grow with us Our CycleBar Experience Associ ...

  • Scotia Corporation

    Customer Experience Associate

    1 week ago

    Scotia Corporation Glendale, United States

    Title: Customer Experience Associate hours/week) - Glendale, St. Catharines Requisition ID: · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role** · As a Customer Experience Associate, you are the face, charac ...

  • Hilton Phoenix Tapatio Cliff Resort

    Housekeeping - Houseperson

    13 hours ago

    Hilton Phoenix Tapatio Cliff Resort Phoenix, United States

    Job Summary: · Información disponible en español a continuación. · The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned area ...

  • Cobalt Robotics

    Customer Experience Associate

    1 week ago

    Cobalt Robotics Tempe, United States

    At Cobalt Robotics, our indoor robots work together with remote human operators to keep our customers safe. We patrol 24x7 to help prevent break-ins, detect massive leaks, and give our customers visibility over their space, their assets, and their data. · Cobalt's team is compri ...

  • Amazon Services LLC

    Process Assistant

    1 day ago

    Amazon Services LLC Phoenix, United States

    High school or equivalent · - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays · - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach · - Work 40 hours/week, ...

  • Jackson Lewis

    Summer Associate

    2 days ago

    Jackson Lewis Phoenix, United States

    Focused on labor and employment law since 1958, Jackson Lewis P.C.'s 950+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-ori ...

  • Avenue5 Residential, LLC

    Human Resources Generalist Phoenix, Az

    13 hours ago

    Avenue5 Residential, LLC Phoenix, United States

    **Avenue5 is growing, and we are in search of a human resources generalist to join our dynamic team of Fivers** · **About Us** · We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make ...

  • Cable ONE

    Business Sales Retention

    1 week ago

    Cable ONE Phoenix, United States

    Job Description: · - At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, ...