- Serve as a brand ambassador of the Arizona Cardinals Football Club, championing our organization
- Greet & welcome all fans who attend games and events, answering questions as they arise
- Embrace Cardinals service culture and treat all guest and associates with the utmost of respect and kindness
- Maintain up-to-date knowledge on all team and stadium information to effectively communicate with all guests
- Obtain complete knowledge and understanding of the guests' feedback
- Resolves guest complaints in a professional and efficient manner without unnecessarily referring guests to other team members - researching, offering solutions, multiple options, and strategies
- Follows through and feels ownership of guest feedback and requests
- You'll be responsible for creating a memorable experience that encompasses more than just being a transaction
- You'll be able to make a meaningful impact on guests' stays and create memorable experiences
- Setup, maintenance, and takedown of experience areas when required, maintaining a clean and organized area
- Other duties as assigned
- Education: High school diploma, or equivalent experience required, continuing education preferred
- Experience: 1-2 years of experience in guest support, client services, or equivalent experience
- Excellent customer service skills to interact with guests and address their needs
- Strong communication skills to convey information and recommendations effectively
- Bilingual language skills preferred
- Commitment to work ALL preseason, regular season, and playoff home games (nights, holidays, weekends, and weekdays may be included)
- Availability to work all ancillary events & Cardinals' events (Dates & Times TBD)
- Ability to effectively work in a fast-paced environment with multiple competing priorities that require strong time management, organization, and prioritization
- Highly motivated with a strong work ethic
- Collaborative and team-oriented
- Able to maintain confidential information
- Must complete all pre-employment forms and successfully pass a background check
- Must be able to stand and exert well-paced mobility for periods of up to eight (8) hours in length
- Ability to lift up to 20-30 pounds on a regular basis
-
Luxury Guest Experience Associate
1 week ago
Arizona Cardinals Football Club Glendale, United States**Summary**:The Arizona Cardinals Football Club has unveiled brand-new, unique luxury gameday seating and experiences and we are seeking passionate individuals with high-end guest experience & service capabilities. The primary responsibility of this position is to provide luxury- ...
-
Member Experience Associate
1 day ago
Kiln Phoenix, United States**About Kiln**: · Kiln is a flex office and lifestyle brand. We deliver an exceptional experience that elevates the performance and lifestyle of our members through an ecosystem of people, products, places and spaces. · Kiln opened its first 2 locations in 2018 in Salt Lake City ...
-
Cyclebar Experience Associate
5 days ago
Xponential Fitness Phoenix, United States**CBX Job Description** · We are currently seeking high energy, passion filled, and sales motivated individuals who are fitness minded and have a love for community, and our brand We are a fast-growing Indoor Cycling Franchise looking for individuals who want to grow with us Our ...
-
Customer Experience Associate
4 days ago
SkinLab Laser, Aesthetics & Wellness Phoenix, United States**Job Posting: Customer Experience Associate** · **About Us**: · Skinlab Laser Aesthetics and Wellness is a premier medical spa in Phoenix, dedicated to providing exceptional aesthetic treatments and wellness services. We pride ourselves on creating a welcoming and relaxing envir ...
-
Member Experience Associate
2 days ago
AAA Mesa, United StatesMember Experience Associate - P&C License Required · We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by ...
-
Customer Experience Associate
1 week ago
Scotia Corporation Glendale, United StatesTitle: Customer Experience Associate hours/week) - Glendale, St. Catharines Requisition ID: · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role** · As a Customer Experience Associate, you are the face, charac ...
-
Luxury Guest Experience Associate
2 weeks ago
teamworkonline Glendale, United StatesPosition: Associate, Luxury Guest Experience – Part Time/Non-Exempt · Department: Guest Experience · Reports to: Coordinator, Guest Experience · Location: State Farm Stadium (Glendale, AZ) · Format: In-person · Cardinals Organizational Summary: · The Arizona Cardinals Football ...
-
Luxury Guest Experience Associate
1 week ago
Azcardinals Glendale, United StatesSummary: · The Arizona Cardinals Football Club has unveiled brand-new, unique luxury gameday seating and experiences and we are seeking passionate individuals with high-end guest experience & service capabilities. The primary responsibility of this position is to provide luxury- ...
-
15/hr Customer Experience Associate
6 days ago
Army & Air Force Exchange Service Glendale, United StatesAs a Cashier, your enthusiasm for helping customers will provide a friendly and efficient checkout experience. Youll help customers feel welcomed and become a multitasking superstar starting conversations, making connections, and efficiently servi Customer Experience, Cashier, As ...
-
15/hr Customer Experience Associate ODL/Toys
1 week ago
Army & Air Force Exchange Service Glendale, United StatesAs a Customer Experience Associate in Outdoor Living, you will help make shopping for all things outdoor/seasonal fun and informative. As an Outdoor Living team member, your expertise will educate and excite customers. You'll know which products will Customer Experience, Associat ...
-
Spa Associate/ Spa Experience Ambassador
3 days ago
Hand & Stone - Lake Pleasant Peoria, United StatesJob Description · Job DescriptionBenefits:401(k) · Bonus based on performance · Company parties · Competitive salary · Dental insurance · Free uniforms · Health insurance · Opportunity for advancement · Paid time off · Training & development · Vision insurance · Wellness resource ...
-
Customer Experience Associate
1 week ago
Withcove Phoenix, United States**Customer Experience Associate** · at Thirty Madison Phoenix, AZ ****About Thirty Madison**** · Thirty Madison is building the premier healthcare company for people with chronic health issues. Through our novel approach to care delivery, powered by our proprietary platform and ...
-
Member Experience Associate
1 week ago
Industrious Phoenix, United StatesAbout the Company: · Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a ...
-
Member Experience Associate
1 day ago
Kiln Phoenix, United StatesJob Description · Job DescriptionSalary: · About Kiln: · Kiln is a flex office and lifestyle brand. We deliver an exceptional experience that elevates the performance and lifestyle of our members through an ecosystem of people, products, places and spaces. · Kiln opened its fi ...
-
Hand and Stone Peoria, United StatesBenefits: Bonus based on performance Company parties Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Wellness resources Job Description: Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair ...
-
Operations Manager
1 week ago
Walmart Glendale, United StatesPosition Summary... · What you'll do... · Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers, associates). · Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, sa ...
-
Full-time Stockroom Operations Supervisor
1 week ago
KOHLS Glendale, United States Full time**About the Role** · In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop and supervise ass ...
-
Human Resource Manager
1 day ago
Walmart Glendale, United StatesPosition Summary... · What you'll do... · **About Walmart Supply Chain** · Leaders and individual contributors alike look to our Supply Chain People teams to influence strategy, optimize working models, and enable the business to achieve results while preserving the fabric that s ...
-
Store Manager #406
1 week ago
Bealls-&-Burkes-Outlet Glendale, United StatesStore Manager #406 - bealls Glendale, AZ(Job Number: G) · Description · Come join a team that brings a people-first approach to everything we do bealls and Home Centric are a part of Bealls Inc., a family owned and operated business where "We Outfit the Family for Less". Being a ...
-
System Cabinet Executive Assistant
1 week ago
Adventist Health Glendale, United StatesLocated in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate a ...
Guest Experience Associate - Glendale, United States - Arizona Cardinals
Description
Position:
Associate, Guest Experience - Part Time/Non-Exempt
Department:
Guest Experience
Reports to:
Coordinator, Guest Experience
Location:
State Farm Stadium (Glendale, AZ)
Format:
In-person
Cardinals Organizational
Summary:
The Arizona Cardinals Football Club is a professional football team within the National Football League (NFL).
We compete in the National Football Conference (NFC) West division and call State Farm Stadium, in Glendale, Arizona, our home.
As one of the oldest pro football franchises in the U.S., the Club has established itself as a sport and cultural hallmark within Arizona, as well as a trailblazer for diversity, equity, inclusion, and belonging (DEIB) initiatives and firsts around the League.
Our vision is to build a leading sports organization that competes for championships, drives business results, creates loyal fans, develops proud employees, and inspires hope in our community.
We are relentless in our pursuit of greatness on and off the field, while positively impacting our people, our fans, and our community.
If you want to join an organization that values putting the team first, doing what is right, growing with positivity, valuing every voice, while driving performance, we would love for you to join our team.
Summary:
The Arizona Cardinals Football Club is seeking individuals with a passion for guest experience & service. The primary responsibility of this position is to provide high-quality service to all guests within State Farm Stadium.
Primary Job Duties:
The Associate, Guest Experience, will have the daily responsibilities, without limitation, to include the following:
Qualifications/Requirements:
The Arizona Cardinals Football Club is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.