Process Assistant - Phoenix, United States - Amazon Services LLC
Description
High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online.
Amazon, one of the top 100 companies in the United States, has an immediate opening for a Tier 3 Process Assistant.
Key job responsibilitiesThe Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the Process Assistant role:
- Support the Area Manager and Associates
- Execute standard work duties
- Provide vacation coverage for Area Managers
- Providing policy follow up, attendance tracking (duties do not extend to discipline)
- Track and report labor hours
- Act as an associate resource, train associates and verify SOP compliance
- Ensure successful shift performance, through tracking, reporting and feedback on associate performance
- Participate in Operational Excellence initiatives
- Execute on production duties
- Understand workflow and daily production goals
- Review and update SOP and standard work checklist as required
- Assist in keeping work areas clean and organized
- Identify and address safety hazards within the work area
- Coaching associates to work safely at all times
- Participate in safety initiatives
- Refer all job injuries immediately to area manager
- Education beyond High School, and/or prior experience managing employees
- Excellent interpersonal skills
- Demonstrated problem solving skills and analytical skills
- Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management
- An awareness and willingness to use OE tools and techniques
- Experience working in Problem Solve a plus
- Leadership ability
- Respect from associates in production area
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