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    Customer Care Representative - Dallas, United States - ECS Transportation Group

    ECS Transportation Group
    ECS Transportation Group Dallas, United States

    4 days ago

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    Description

    Job Description

    Job Description

    This position requires a highly capable administrative candidate with strong organizational skills and prior customer service, call center and scheduling experience. Responsibilities include high volume reservations via phone and email, scheduling and dispatching. Must be a highly skilled professional with articulate phone manner and strong computer capabilities and an attention to detail.

    QUALIFICATIONS:

    • Must be able to multi task
    • Ability to articulate and communicate effectively with colleagues and clients
    • Results driven and solution oriented
    • Ability to make quick decisions based on task prioritization and deductive reasoning
    • Ability to proactively identify potential problems and escalate a situation
    • Strong written and verbal communication skills
    • Ability to work as part of a team or individually
    Company DescriptionECS Transportation Group is based in Carrollton and is a full-service worldwide ground transportation company that has been around for over 20 years and founded on the belief that our client's time is their most important commodity.
    For more information, visit our website at

    Company Description

    ECS Transportation Group is based in Carrollton and is a full-service worldwide ground transportation company that has been around for over 20 years and founded on the belief that our client's time is their most important commodity.\r
    For more information, visit our website at
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