General Manager - Maryland, United States - Hc Resource

Hc Resource Maryland, United States

3 weeks ago

Description

HC-Resource is seeking a General Manager to handle the day-to-day management of the restaurant. The GM is responsible for growing sales, achieving restaurant EBITDA, meeting budget, and creating a culture of accountability within their restaurant, and recruiting, hiring, training, coaching, and leading Managers and Team Members.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Own your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability
Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure
Ensure CHARM service model is fully integrated by FOH Team with every Guest
Communicate company initiatives and tactics to drive sales and profitability
Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members
Conduct regular one-on-one's and follow-up with Managers and Team Members
Reinforce Team Members' skills and Managers' leadership behaviors
Identify and implement strategies to retain the best Team Members
Control receiving and inventory levels and report all concerns to Area Coach (AC)
Create and delegate daily goals and tasks and ensure completion through consistent follow-up
Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals
Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll

REQUIREMENTS:

Must be at least 21 years old
High School Diploma or High School equivalency required. Bachelor's Degree preferred
Prefer 2 years of hands-on restaurant management experience
ServSafe Certified preferred or able to obtain certification within 90-days of employment
Valid Driver's License
Commitment to excellence in friendly service
Proven ability growing sales
Ability to inspire and motivate others
Able to analyze issues and problem solve
Set clear goals for yourself and your team
Demonstrate strong verbal and written communication skills
Foster collaboration and team work within your team

PHYSICAL REQUIREMENTS:

Regular attendance and the ability to work up to 55 hours/week
Ability to stand or walk for hours at a time
Ability to frequently hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, and stoop
Ability to frequently lift and carry items up to 50 lbs
Ability to tolerate significant changes in temperature
Ability to tolerate frequent immersion of hands in water and cleaning or sanitizing solutions
Good close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus

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