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    Traveling Field Service Engineer - Cleveland, United States - Copan Diagnostics

    Copan Diagnostics
    Copan Diagnostics Cleveland, United States

    3 weeks ago

    Default job background
    Description
    Job DescriptionJob Description


    The Traveling Field Service Engineer is responsible for administering preventative maintenance (PM) and troubleshooting, calibrating and performing electrical safety tests (EST) on automated microbiology equipment located in the South Central region of the United States.

    The ideal candidate is involved in all areas of microbiology equipment technology, including monitoring work order requests, completing repairs, new equipment inspections and installations, PM's, EST, inventory management, and documenting all service activities.


    Essential Job Functions:
    > · Perform tasks associated with the installation, maintenance, repair, troubleshooting, and assembly of automated microbiology equipment involving basic knowledge and abilities associated with the electronics, robotics, and mechanical processes.

    > · Achieves performance measures associated with the maintenance of equipment, productivity, customer satisfaction, and other performance standards.

    > · Complete all necessary documentation of activities involving the servicing of equipment in accordance with the manufacturer's requirements.

    > · Serves as a resource for the proper operation and maintenance of equipment.

    > · Instructs instrument operators in proper equipment use.

    > · Adheres to the highest level of customer service while managing customer requests with diplomacy.

    > · Willingness to travel 70-80%


    Desired Skills and Experience:
    > · Associate's degree in Biomedical Equipment Technology, Industrial, Electrical or Mechanical Engineering or minimum 2-3 years equivalent formal related training required.

    > · Must reside in or around Cleveland, Ohio

    > · Must be reliable and able to work independently with limited supervision.

    > · Excellent customer service expertise with outstanding communication skills.

    > · Willingness and ability to be on call from 8AM-2PM M-F with some weekend coverage.

    > · Comfortable working in clinical environments with infectious agents and bio-hazards.

    > · Computer literacy and ability to read instrument schematics required.


    Physical Demands:
    >

    • Must be able to sit for long periods on airplane or in an auto to reach job destinations.
    >

    • Must be able to have manual dexterity to operate equipment and tools required on the job. (Tools Provided)
    >

    • Must occasionally lift and/or move up to 50 lbs.
    >

    • Must be able to occasionally crouch, kneel, and/or duck into tight spaces of the equipment.

    Job Time:
    Full-time

    Ability to Travel: 70-80%


    Experience Level:
    Entry Level

    Company DescriptionBe a part of a dynamic and rapidly growing company. With a reputation for innovation, COPAN is the leading manufacturer of collection and transport systems in the world.

    COPAN's collaborative approach to innovation in pre-analytics has resulted in the original FLOQSwabs, ESwab, FecalSwab and UTM, as well as Full Laboratory Automation.

    COPAN's collection and systems have been proven to advance the quality of traditional and contemporary microbiology assays.

    COPAN's automation includes specimen processing, smart incubation, digital imaging, and strong algorithms for automatic segregation of bacterial cultures, followed by automated colony picking.

    Company DescriptionBe a part of a dynamic and rapidly growing company.

    With a reputation for innovation, COPAN is the leading manufacturer of collection and transport systems in the world.

    COPAN's collaborative approach to innovation in pre-analytics has resulted in the original FLOQSwabs, ESwab, FecalSwab and UTM, as well as Full Laboratory Automation.

    COPAN's collection and systems have been proven to advance the quality of traditional and contemporary microbiology assays.

    COPAN's automation includes specimen processing, smart incubation, digital imaging, and strong algorithms for automatic segregation of bacterial cultures, followed by automated colony picking.

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