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    Warranty Administrator - Baytown, United States - Sonic Automotive, Inc.

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    Description
    Job Description


    Summary:
    The Warranty Administrator will record and submit warranty claims to the factory and/or distributor and reconcile them.


    Duties and Responsibilities:

    • Processes warranty claims on a timely basis for each franchise or distributor.
    • Processes all warranty paperwork to ensure proper documentation.
    • Verifies criteria required by factory or distributor.
    • Reconciles all warranty receivables with payments through the appropriate accounting schedule.
    • Resubmits all rejected claims promptly or receives authorization to write them off.
    • Follows up on payment of outstanding claims.
    • Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed.
    • Arranges for parts to be shipped to the factory or distributor, or to be scrapped.
    • Files and maintains all service records as required by the warrantor.
    • Keeps informed of all factory recalls and bulletins.
    • Assists with body shop warranty claims as needed.
    • Assists with the cashier and telephone operator duties as needed.


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