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    M365 Application Support Analyst - Charlotte, United States - TEKsystems

    TEKsystems
    TEKsystems Charlotte, United States

    2 weeks ago

    TEKsystems background
    Description
    No C2C. W2 only. Must be able to work onsite 3 days a week in Charlotte, NC.

    This is a 2nd shift position.

    TEKsystems is currently looing for a M365 Application Support Analyst with Powershell scripting experience. Candidates must have 5+ yrs of M365 support in a .NET based application environment. This will be 2nd level operations support for M365 applications automation.

    Maintain and troubleshoot Windows-based server automation applications, including web servers, application servers, and database servers

    Develop and maintain automation scripts (basic .NET, PowerShell)

    Monitor system performance and troubleshoot issues

    Perform system backups and disaster recovery operations

    Create and maintain system documentation

    Install and configure software applications

    Monitor and analyze system logs

    Work with component support teams (e.g. Data Base, Voice/Data Network and Storage) to coordinate activities for remediation of issues

    Work within a ticketing system for entering, updating, and closing incident tickets

    Escalate to appropriate teams and vendors

    Perform various housekeeping functions on room systems/ infrastructure (e.g. daily health checks), Splunk monitoring, email monitoring for new issues, etc.

    Serve in an "On call" rotation.


    About TEKsystems:
    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

    We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

    As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

    That's the power of true partnership. TEKsystems is an Allegis Group company.


    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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