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    Fraud Support Analyst - Charlotte, United States - V2soft

    V2soft
    V2soft Charlotte, United States

    3 weeks ago

    Default job background
    Description
    V2Soft () is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China and Germany. At V2Soft, our mission is to provide high performance technology solutions to solve real business problems. We become our customer's true partner, enabling both parties to enjoy success. We are committed to promoting diversity in the workplace, and believe it has a positive effect on our company and the customers we serve.

    The Skills You Bring:
    • 1+ years of experience in the Fraud (Banking Fraud Preferred)
    • 1+ years of experience in financial services. (Preferred)
    • 1+ years of experience in Customer Service/Call Center environment (Preferred)
    • Special skills/abilities/competencies preferred.
    • This role requires the ability to conduct research, execute various methods and provide clear documentation of all findings.
    • Respond to incoming inquiries.
    • Responsible to ensure quality control.
    • Ability to multi-task.
    • Be challenge driven, goal oriented and capable of handling emergency or crisis situations.
    • Strong written and verbal communication skills.
    • Effective time management and organizational skills.
    • Working knowledge of current bank fraud investigative techniques.
    • Strong Windows based PC skills required.
    • Professional maturity (ability to review emails, Teams messages, leadership communications) in a timely and effective fashion.
    V2Soft is an Equal Opportunity Employer ( EOE).

    - to view all of our open opportunities and to learn more about our benefits.
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