- Meet with Engineering Support team members and technology leads to understand RK&K's vivid culture
- Meet with and develop ties with engineering to understand where RK&K can further improve quality and enhance our capabilities through standardized consistency, improved workflows, and newer applications
- Identify areas that could benefit from improvement
- Manage maintenance and upgrades of engineering software that significantly impact the company and review costs associated with software
- Collaborate with support team to resolve escalated issues related to engineering applications and project files
- Work with staff and customers to develop, build, implement and manage compliance of standards
- Provide timely, flexible solutions through analysis of business practices by working with staff and customers to understand requirements and develop solutions
- Significant, documented experience supporting engineering configuration, data management and business analysis for process improvement
- Experience with Bentley products, including ProjectWise and/or AutoDESK products in a production environment
- Experience troubleshooting and resolving common issues within DGN and/or DWG format files.
- Experience using aerial imagery within a production environment
- Experience configuring and maintaining client workspaces for the production teams
- Understanding of BIM processes for civil engineering using either OpenRoads Technology or Civil3d
- Familiar with cloud technology (Azure and/or Panzura)
- Highly developed communications skills
- A solid understanding of add-on products that support our planning, engineering, environmental and construction management/inspection disciplines
- This position will require frequent travel to RK&K site
- Paid time off
- Hybrid work (home and office)
- Tuition reimbursement
- Health, dental, vision, life and disability insurances
- Matching 401(k) plan
- Paid Holidays
- Much Much more
-
Support Analyst
1 week ago
Omni Inclusive Charlotte, United StatesTop Must Have's: · Python · Oracle or SQL server and Mongo · AWS Skills · Job Description from HM: · Maintenance and automation support analyst with python, oracle, mongo, AWS and Java(good to have) skillset. · Add'l Info: Data analytics using Python and SQL server, good an ...
-
Support Analyst I
1 day ago
Pyramid Consulting, Inc Charlotte, United StatesImmediate need for a talented Support Analyst I . This is a 12+ Months contract opportunity with long-term potential and is located in Charlotte, NC(Onsite). Please review the job description below and contact me ASAP if you are interested. · Job ID: · Pay Range: $25 ...
-
Product Support Analyst
1 week ago
Highbridge Consulting LLC Charlotte, United StatesA top-tier fin-tech client is seeking a seasoned Product Support Analyst in Charlotte, NC. · Implementation Analyst - Restaurant Point of Sales · Provides front line support in a conversion to ensure client functionality is properly selected to meet clients specifications and exp ...
-
Client Support Analyst
2 weeks ago
PMMC Charlotte, United StatesJob Title: Client Support Analyst · Reports To: Director Revenue Cycle Operations · Department: Account Management · About The Team · Our mission at PMMC is to continuously improve the financial performance of healthcare organizations so that they have more resources to devo ...
-
Technical Support Analyst
1 week ago
iTradeNetwork, Inc. Charlotte, United StatesTechnical Support Analyst · JOB SUMMARY · In this position you will focus on assisting our customers (buyers, sellers, and logistics companies) and their trading partners to solve issues through various forms of communication. You will partner with customers to ensure that they h ...
-
RPA Support Analyst
2 weeks ago
Motion Recruitment Partners LLC Charlotte, United StatesRPA Support Analyst · Charlotte, NC · Hybrid · Contract · $46.53/hr - $52.43/hr · Outstanding long-term contract opportunity A well-known Financial Services Company is looking for a Business Execution Consultant in Charlotte, NC (Hybrid). · Work with the brightest minds at ...
-
Technical Support Analyst
1 week ago
iTradeNetwork Charlotte, United StatesTechnical Support AnalystJOB SUMMARYIn this position you will focus on assisting our customers (buyers, sellers, and logistics companies) and their trading partners to solve issues through various forms of communication. You will partner with customers to ensure that they have th ...
-
RPA Support Analyst
2 weeks ago
Motion Recruitment Charlotte, United States CONTRACTOutstanding long-term contract opportunity A well-known Financial Services Company is looking for a Business Execution Consultant in Charlotte, NC (Hybrid). · Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract oppor ...
-
Sr. Desktop Support Analyst
6 days ago
Driven Brands Charlotte, United StatesCompany:Driven Brands · We invite you to join us at Driven Brands · Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collisio ...
-
Sr. Workday Support Analyst
1 week ago
Insight Global Charlotte, United StatesA client of Insight Global is looking for a senior workday support analyst to assist their team over a 8-month contract (possible extensions or conversion). This analyst will support their accounts payable department and will be responsible for triaging/troubleshooting any workda ...
-
Sr. Workday Support Analyst
1 week ago
Insight Global Charlotte, United StatesA client of Insight Global is looking for a senior workday support analyst to assist their team over a 8-month contract (possible extensions or conversion). This analyst will support their accounts payable department and will be responsible for triaging/troubleshooting any workda ...
-
M365 Application Support Analyst
1 week ago
TEKsystems Charlotte, United StatesNo C2C. W2 only. Must be able to work onsite 3 days a week in Charlotte, NC. · This is a 2nd shift position. · TEKsystems is currently looing for a M365 Application Support Analyst with Powershell scripting experience. Candidates must have 5+ yrs of M365 support in a .NET based a ...
-
ETL Production Support Analyst
1 week ago
Motion Recruitment Partners LLC Charlotte, United StatesETL Production Support Analyst · Charlotte, NC · Hybrid · Contract · $46.53/hr - $52.43/hr · Outstanding long-term contract opportunity A well-known Financial Services Company is looking for a ETL Production Support Analyst in Charlotte, NC (Hybrid). · Work with the brightest min ...
-
Help Desk Support Analyst
5 days ago
Brooksource Charlotte, United StatesHelp Desk Support Analyst · Charlotte, NC · Brooksource is searching for a Help Desk Support Analyst in Charlotte, NC to support internal employees for our Fortune 500 Telecommunications client. This position is an ongoing long-term contract with potential for full-time conversi ...
-
ETL Production Support Analyst
6 days ago
Motion Recruitment Charlotte, United StatesOutstanding long-term contract opportunity A well-known Financial Services Company is looking for a ETL Production Support Analyst in Charlotte, NC (Hybrid). · Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract oppo ...
-
Support Analyst, Systems Configuration
4 days ago
Esri Charlotte, United StatesOverview · Be part of a team that provides world-class technical support, ensuring our customers succeed and make effective, intelligent geospatial decisions all around the globe. As a Support Analyst, you will connect with people to understand their goals and support their ques ...
-
Support Analyst, Systems Configuration
2 weeks ago
Esri Charlotte, United StatesOverview · Be part of a team that provides world-class technical support, ensuring our customers succeed and make effective, intelligent geospatial decisions all around the globe. As a Support Analyst, you will connect with people to understand their goals and support their ques ...
-
Microsoft Collaboration Support Analyst
2 weeks ago
TEKsystems Charlotte, United StatesNo C2C. W2 only. Must work onsite 3 days a week in Charlotte, NC. · TEKsystems is currently looking for a Microsoft Support Analyst that will be responsible for working within Remedy troubleshooting tickets via phone, chat, or email. The majority of tickets that come in are for ...
-
Business Support Data Analyst
5 days ago
Charlotte Radiology Charlotte, United StatesJob Description · Posted Friday, March 1, 2024 at 5:00 AM · Location: · Charlotte, NC (flexibility to work from home 2-3 days a week area after training) · Hours: · Monday - Friday 8am-5pm · The Opportunity: · Based in the Charlotte office , the primary function of this role i ...
-
Belk, Inc. & Belk eCommerce LLC Charlotte, United States OTHERThe Sr. Application Support Analyst provides technical expertise related to various application teams. Plans work with Business Analysts to define technical requirements and any support related changes. This role will partner with peers, business stakeholders, software & services ...
Engineering Support Analyst II - Charlotte, United States - Rummel Klepper & Kahl, LLP
Description
RK&K is hiring an Engineering Support Analyst to join our talented and creative IT services team in Baltimore, MD. With 1600 employees working in over 30 offices, this critical position will be responsible for assisting with developing and managing the daily activities for the next generation engineering team and advancing our technology/engineering partnerships. The Engineering Support Analyst will collaborate closely with multiple teams to advance and improve support of engineering applications specifically - Bentley ProjectWise, AutoDesk and other related tools.
This is a remote position.
Primary responsibilities will include:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
RK&K hires those with contracting, military, surveying, and related experience; we will provide further training.
What We Offer
RK&K offers excellent potential for career advancement and professional growth. We also offer attractive compensation packages commensurate with experience and a comprehensive benefits package including:
As a full-service engineering and construction management firm, RK&K gives you the opportunity to directly impact the communities in which we live and work. What sets RK&K apart is an award-winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward.
Design your career at RK&K, Apply Today