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    Business Support Data Analyst - Charlotte, United States - Charlotte Radiology

    Charlotte Radiology
    Charlotte Radiology Charlotte, United States

    3 weeks ago

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    Description
    Job Description

    Posted Friday, March 1, 2024 at 5:00 AM

    Location:
    Charlotte, NC (flexibility to work from home 2-3 days a week area after training)

    Hours:
    Monday - Friday 8am-5pm

    The Opportunity:


    Based in the Charlotte office , the primary function of this role is to provide analytics support for provider operations.


    Responsibilities would include:
    Run pre-built physician operational reports for the purpose of work hours analysis, manpower planning, and staffing capacity projections.
    Investigate and resolve non-standard values on key workflow data.
    Partner with colleagues across US Radiology Specialists.
    Fulfill requests and support needs of physician operations committees.
    Drive data quality through proactive process improvement.
    Present and translate complex data, verbally and visually, to provide insights to business leaders.
    Maintenance of workflow documents, when applicable.
    Perform ad-hoc analyses to support business decisions as needed.
    Learn basic understanding of scheduling platform Qgenda.

    What We Need:
    Bachelor's degree in business, Healthcare Management, Business Analytics, a similarly quantitative field, or equivalent work experience (3+ years).
    Fundamental SQL coding experience required, to query data for use in reports or dashboards.
    Data visualization software experience required (Tableau preferred).

    Effectively collaborate with technical and non-technical users at all levels of the business.
    Thorough work in gathering requirements for planning dashboards or fulfilling requests.
    Interest in working alongside and partnering with physicians in key operational initiatives.
    Able to consume data and present insights to large groups.
    Experience defining and developing tracked KPIs.

    High learning agility to understand complex data sources and sharpen technical skills.
    Strong desire for problem-solving.
    Awareness to maintain data security and confidentiality.
    Excellent attention to detail when developing or performing QC.
    Highly proficient in Microsoft Office (including PivotTables).
    Basic data analysis skills to calculate and drive efficiencies.
    Excellent verbal and written communication skills.
    Be a team player with enthusiasm and a "can do" attitude.

    Charlotte Radiology is an equal opportunity, at-will employer, and administers all personnel practices without regard to race, color, religion, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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