- Provide Tier 2 support to end-users on complex issues, including end-user training on application functionality
- Provide guidance and training to team members responding to Tier 1 user issues In collaboration with the Human Services Support group and HR applications business owners, test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved
- Work with HR applications business partner to support HR business system requirements
- Performs configuration and administration of business applications
- Develops and maintains custom reports, xml coding, dashboards, validation rules and custom workflow
- Works with business, IT Business Partner and Business Analyst to understand issues with software and develop solutions to resolve them
- Reviews requests for all work efforts and provide estimates and schedules when applicable
- Lead testing of new and existing software applications under development
- Lead projects involving the design, development, and delivery of software applications
- Lead major release roll outs twice a year
- Work with Director to conduct monthly controls audits
- Work with IT partners on vendor integrations
- Oversees monthly audits
- Lead cross training workshops
- Manage case management system; documenting issue details and resolution for future analysis
- Analyze case management and feedback data to build a knowledge base and improve training tools for users, track trends, develop metrics for measuring support services, make recommendations for support process improvement, and implement changes
- Work with IT Training department to develop and update FAQs and other materials that support end-users
- Follow corporate system development life cycle, corporate style standards, Sarbanes-Oxley, governance and other related policies
- Perform all duties as assigned including non-senior level work with a high degree of skill and confidence
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Systems Analyst
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Zenith Services Boston, United States3 must haves: · - Strong knowledge on CA-privileged access manager · - Strong knowledge on password policies Strong knowledge on scripting (PERL and SHELL) · - Strong knowledge on scripting (PERL and SHELL) · **Responsibilities**: · - work with CA-PAM team and risk team to coordi ...
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Sarepta Therapeutics Cambridge, United StatesSarepta Therapeutics is looking for an energetic and resourceful HR Informations Systems Technical Analyst. As an HRIS IT Technical Analyst, you will play a crucial role in supporting and optimizing our Human Resource Information System (HRIS), with a specific focus on Workday. Y ...
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RICEFW Technologies Boston, MA, United StatesClient is looking for a Pega System Analyst : Responsible for assisting in defining the project scope and managing the defined scope. Primary duties may include, but are not limited to: Defines the functional, usability, reliability, performance, and support requirements of a sys ...
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3 weeks ago
Randstad USA Boston, United States Freelance, Full timejob summary: · Job Description:-written and verbal communication skills · - Experience leading complex projects related to Privileged Access management. · - Experience working with multiple teams and complex environments · - Project management skills required. · - Experience defi ...
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Next Insurance Boston, United StatesJob Description · Job DescriptionLocation: Waltham (hybrid) · NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming t ...
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System Analyst
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Next Insurance Boston, United StatesJob Description · Job DescriptionLocation: Waltham, MA (hybrid / contract) · NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and ...
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Systems Analyst
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Centeva Logan, United StatesJob Description · Job DescriptionSystems Analyst · Job Description · Centeva is looking for qualified candidates that desire to take the next step in their career by driving the success of integration and health information exchange solutions utilizing InterSystems IRIS and He ...
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Systems Analyst
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Systems Analyst
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Randstad USA Boston, United States Freelance, Full timejob summary: · Location:Durham North Carolina · Skills: - ETL methods and tools - SnapLogic - SQL - Basic AWS · The Team · The Health Care Technology Group (HCG) supports the recordkeeping and administration of Health Benefits (Medical, Dental and Vision plans) as well as the Hea ...
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Analyst Ii Workforce Systems
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Ahold Delhaize USA Quincy, United States**Address**:USA-MA-Quincy-1385 Hancock Street · **Store Code**:Workforce Administration · Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant F ...
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Microsoft System Analyst
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Digital Prospectors Boston, United StatesPosition: Microsoft System Analyst (Intermediate) · Location: Boston, MA (Remote) · Length: 12 Months · Job Description: · Our client is seeking a talented and motivated Microsoft System Analyst who will be responsible for the design, implementation, and maintenance of enterprise ...
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Business System Analyst
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Eliassen Group Boston, United StatesWe are seeking a highly skilled and experienced Business Systems Analyst. This hands-on role is ideal for someone who thrives in working on medium to large MDM projects, with a strong emphasis on data analysis and system optimization. The successful candidate will possess a keen ...
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Microsoft System Analyst
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Digital Prospectors Boston, MA, United StatesPosition: Microsoft System Analyst (Intermediate) · Location: Boston, MA (Remote) · Length: 12 Months · Job Description: · Our client is seeking a talented and motivated Microsoft System Analyst who will be responsible for the design, implementation, and maintenance of enterprise ...
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Microsoft System Analyst
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Digital Prospectors Boston, MA, United StatesMicrosoft System Analyst (Intermediate) · Location: Boston, MA (Remote) · Our client is seeking a talented and motivated Microsoft System Analyst who will be responsible for the design, implementation, and maintenance of enterprise-level Microsoft infrastructure, with a primary f ...
Senior System Analyst - Boston, United States - Planet Technology
Description
Full time permanent role, 100% remote, EST hours
Must have Advanced Dayforce, or HCM knowledge
Must have strong reporting, form creation, and XML coding
IT HR Senior Systems Analyst position is responsible for implementing, upgrading, coding and troubleshooting complex applications In addition, the HR Senior System Analyst is accountable for ensuring compliance change control policies are met for SOX control, and assists with SOX and/or HIPAA audits.
ESSENTIAL JOB FUNCTIONS